Transaction Fraud Analysts (Card) x2 – KSAN Full Time

Summary: The Card Fraud Analyst plays a vital role in detecting, investigating, and preventing card fraud within a prestigious banking institution. This position focuses on safeguarding card transactions and minimizing losses while ensuring compliance with internal controls and regulations.

Main Responsibilities:

• Monitor card transaction activities and identify suspicious or fraudulent behavior.
• Investigate card fraud alerts, unauthorized transactions, and customer disputes.
• Analyze transaction patterns and fraud indicators to determine necessary actions.
• Conduct detailed fraud investigations and maintain comprehensive case documentation.
• Escalate confirmed fraud cases according to established procedures.
• Review chargebacks, incidents of card misuse, and disputed transactions.
• Collaborate with customer service, operations, risk, and compliance teams to resolve fraud cases.
• Support enhancements to fraud detection rules and monitoring processes.
• Prepare reports on fraud trends, losses, and investigation outcomes.
• Stay informed about emerging card fraud schemes and best industry practices.

Key Requirements:

• Saudi National.
• Bachelor’s degree in Finance, Business Administration, Accounting, Information Systems, or a related field.
• 2–4 years of experience in the banking sector related to card fraud monitoring and investigations.
• Strong understanding of card payment systems, Visa/Mastercard processes, and fraud detection techniques.
• Experience with fraud monitoring and case management systems.
• Strong analytical, investigative, and problem-solving skills.
• Excellent communication and stakeholder management abilities.

Nice to Have:

• Additional certifications in fraud prevention or risk management.
• Familiarity with regulatory compliance in the banking and financial services industry.
• Experience with advanced data analysis tools.

Other Details:

• Location: Riyadh, Saudi Arabia
• Employment Type: Full-Time
• Nationality Requirement: Saudi Nationals Only
• Industry: Banking & Financial Services