We are looking for an experienced Ticketing Agent with hands-on experience in air ticket booking and travel arrangements. The ideal candidate must be currently based in Dubai and ready to join immediately.
Key Responsibilities:
Book domestic & international flight tickets using GDS systems (Amadeus/Galileo/Sabre)
Handle ticket issuance, reissuance, cancellations, and refunds
Provide the best fare options and travel solutions to clients
Manage travel itineraries and coordinate end-to-end arrangements
Handle customer queries related to bookings, changes, and travel requirements
Ensure accuracy in booking details and documentation
Maintain professional communication with airlines and clients
Requirements:
2–3 years of experience as a Ticketing Agent in a travel agency
Strong knowledge of GDS systems (mandatory)
Must be currently based in Dubai
Immediate joiner preferred
Good communication skills (English required)
Ability to work under pressure and handle multiple bookings