Technical Support Advisor – Global Telecom Account Full Time NEW

At Concentrix, we’re hiring Technical Support Advisors for a Global Telecom Account supporting international customers.

This team was previously internal-only, usually reserved for top-performing agents.

For a limited time, we’re opening this opportunity to external candidates.

This is not a typical call center role — you’ll learn real troubleshooting skills and work with global systems.

Technical Support Advisor

📍 Concentrix – New Cairo (Newest Site)

What you’ll do:

• Troubleshoot internet & connectivity issues

• Support customers with technical solutions

• Develop sales skills through upselling & cross-selling opportunities

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Salary & Benefits

• Basic Salary: 17,100 EGP

• KPIs: 3,550 EGP

• Night Allowance: 1,200 EGP

Total package up to 21,850 EGP Gross

Sales Bonus: Up to 40,000 EGP based on performance

✔ Fully paid training

✔ Free transportation

✔ Medical & social insurance

✔ Modern office with laptops & free drinks

Free Courses + Free Gym Access

Fast Career Growth-Fast Promotions

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Requirements

• Graduates or dropouts

• English B2+ to C1

• Able to work night / overnight shifts

• Location: New Cairo

How to Apply

Send a 45-second voice note in English including:

• A short introduction

• Your experience

• Why you’re interested in Technical Support

📲 WhatsApp:

wa.me/201022240789

Mention: Technical Support – New Cairo