At Concentrix, we’re hiring Technical Support Advisors for a Global Telecom Account supporting international customers.
This team was previously internal-only, usually reserved for top-performing agents.
For a limited time, we’re opening this opportunity to external candidates.
This is not a typical call center role — you’ll learn real troubleshooting skills and work with global systems.
Technical Support Advisor
📍 Concentrix – New Cairo (Newest Site)
What you’ll do:
• Troubleshoot internet & connectivity issues
• Support customers with technical solutions
• Develop sales skills through upselling & cross-selling opportunities
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Salary & Benefits
• Basic Salary: 17,100 EGP
• KPIs: 3,550 EGP
• Night Allowance: 1,200 EGP
Total package up to 21,850 EGP Gross
Sales Bonus: Up to 40,000 EGP based on performance
✔ Fully paid training
✔ Free transportation
✔ Medical & social insurance
✔ Modern office with laptops & free drinks
Free Courses + Free Gym Access
Fast Career Growth-Fast Promotions
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Requirements
• Graduates or dropouts
• English B2+ to C1
• Able to work night / overnight shifts
• Location: New Cairo
How to Apply
Send a 45-second voice note in English including:
• A short introduction
• Your experience
• Why you’re interested in Technical Support
📲 WhatsApp:
wa.me/201022240789
Mention: Technical Support – New Cairo
