We are seeking a highly skilled Staff Field Engineer to join our growing Professional Services team. In this role, you will act as a trusted technical advisor to enterprise customers, guiding them through the full lifecycle of API and microservices adoption using Kong’s platform.
You will lead customer engagements from solution design and implementation to deployment and optimization, ensuring successful adoption, long-term value realization, and high customer satisfaction. This role requires a blend of deep technical expertise, consulting capability, and strong stakeholder management skills.
Required Qualifications
8+ years of experience in Professional Services / Consulting / Technical Implementation roles
Hands-on experience with API gateways and API integrations
Strong understanding of microservices architecture and API lifecycle management
Proficiency in Linux environments and development tooling
Experience with Kubernetes and container orchestration
Hands-on experience with cloud platforms (AWS, Azure, or GCP)
Strong problem-solving, communication, and stakeholder management skills
Ability to manage multiple client engagements in a fast-paced environment
Willingness to travel as required.
Preferred Qualifications
Experience with application development (Java, Go, Python, or similar)
Background in API Management / Middleware / SaaS platforms
Exposure to Open Source technologies and communities
Experience working in customer-facing consulting or enterprise environments