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Job Description
- Conduct all transactions with customers pleasantly and courteously with an emphasis on customer service.
- Follow-up on back-orders and provides customers with timely information on the status of back-ordered parts and ensures order delivery to the customer on the promised date.
- Achieve and maintain high CSI rating.
- Sale / promotion of spare parts & accessories.
- Offering new products & Accessories to customers.
- Achieve monthly and annual sales and profit target.
- Follow up with customers for new order.
- Creating new customers / sales through personal contact, Tel calls, SMS etc.
- Close all invoices and apply it with its cash receipts.
- Receive customer enquiries and identify the correct part numbers using the parts catalogues.
- Ensure stock accuracy of parts in the location and ensure that the required parts availability is maintained through timely replenishment from Central Warehouse and other branches.
Job Requirements
- Good command of English
- Excellent communication skills
- Microsoft office suite
- Must have a car & driver license.
