Senior SME Solutions Specialist Full Time

Role Overview

The Senior SME Solutions Specialist is responsible for driving business growth by engaging with prospective small and medium enterprise (SME) clients, understanding their complex business needs, and positioning MenaITech’s solutions to deliver measurable value. This role manages the full sales lifecycle—from lead generation and client engagement to proposal development and deal closure—while contributing to revenue growth and strengthening the SME client portfolio.

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Key Responsibilities

· Generate qualified leads through outbound outreach, networking events, and industry engagement to build and sustain a strong sales pipeline.

· Conduct discovery meetings with prospective clients to assess business requirements and identify tailored solutions.

· Deliver compelling product demonstrations and executive-level presentations that clearly communicate MenaITech’s value proposition.

· Maintain accurate and up-to-date client information within the CRM system to ensure data integrity and reporting visibility.

· Partner with Customer Success teams to identify and execute upselling and cross-selling opportunities within the existing client base.

· Develop customized technical and commercial proposals aligned with client needs and company standards.

· Lead negotiations and follow up with clients to secure contracts and ensure timely completion of all required documentation.

· Conduct ongoing market and industry research to identify new opportunities, trends, and target segments.

· Prepare and present regular sales performance reports, ensuring transparency and alignment with business targets.

· Stay current on product enhancements and new solutions through continuous training and professional development.

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Required Qualifications & Experience

· Bachelor’s degree in Business Administration, Sales, Information Technology, or a related field.

· 4–7 years of experience in B2B sales, preferably in SaaS, HR solutions, or enterprise software targeting SMEs.

· Proven track record of achieving or exceeding sales targets and managing full sales cycles independently.

· Strong consultative selling skills with the ability to understand complex client needs and translate them into tailored solutions.

· Experience in delivering product demonstrations and engaging with mid-to-senior level stakeholders.

· Proficiency in CRM systems (e.g., Salesforce, HubSpot, or similar).

· Excellent communication, negotiation, and presentation skills.

· Strong analytical and problem-solving capabilities.

· Ability to work in a fast-paced, target-driven environment across multiple markets (KSA & Jordan experience is a plus).

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Preferred Competencies

· Experience in HR tech or ERP solutions.

· Understanding of SME market dynamics in the GCC region.

• Fluency in Arabic and English (written and spoken).