Sales & Client Success Coordinator (UK Market) Full TimeNEW
Job Description
About Better Orders Better Orders helps takeaway and restaurant businesses across the UK turn online visibility into direct customer orders. We support food businesses by managing essential online activity so they can reduce reliance on delivery platforms and retain more revenue.
The Role We are hiring a Sales & Client Success Coordinator to work on-site from our Nasr City office.
This is a sales-led, client-facing role focused on handling enquiries, converting interest into paying clients, onboarding new businesses, and managing ongoing client relationships. You will be communicating daily with UK-based business owners, so clear and confident English communication is essential.
As the business grows, there is potential for this role to expand based on performance.
What You’ll Be Doing
Handling inbound enquiries via calls, WhatsApp, and email
Explaining Better Orders services and pricing clearly
Converting enquiries into paying clients
Onboarding new clients and collecting required information
Managing ongoing client communication and support
Tracking subscriptions and payments
Coordinating internal work using Trello
Identifying opportunities for upgrades and premium services
Commission & Earnings
Commission paid for every business successfully onboarded
Additional commission on package upgrades and premium services
Clear tracking of sales and payments
Commission structure explained during onboarding
What This Role Is Not
Not a marketing or content role
Not design or advertising execution
Not social media posting or community management
Not independent pricing or strategy ownership
Job Requirements
1–3 years of experience in sales, client success, or customer-facing roles
Confident spoken and written English (UK clients)
Comfortable speaking with business owners by phone and WhatsApp
Ability to explain services and pricing clearly and confidently
Target-driven mindset with comfort working towards commissions
Strong organizational and follow-up skills
Comfortable using WhatsApp, email, Google Docs, and Trello
Professional communication style and reliability
Marketing or social media experience is not required.
This role is not suitable for:
Candidates uncomfortable speaking English daily
Back-office or non-client-facing profiles
Creative or execution-focused marketing candidates
Work Environment and Expectations This is an on-site, Full-time role based in Nasr City, Cairo. Working days are Sunday to Thursday, from 02:00 PM to 10:00 PM, aligned with UK client operating hours.
The role offers a base salary plus commission for each client successfully onboarded. As the business grows and operational needs expand, there is potential for the role to be restructured or extended based on performance.
