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Sales / Account Management Officer (Food Partnerships) – Najaf | Baly
About Us
Baly is Iraq’s leading super app, backed by Rocket Internet. We’re on a mission to reshape digital services in the region — from ride-hailing and delivery to payments and beyond. Our success depends on building strong partnerships and ensuring our merchants thrive within our ecosystem.
About The Role
We’re looking for a Sales / Account Management Officer (Food Partnerships) to join our Commercial team in Najaf.
This role is ideal for someone who is sales-driven, proactive, and passionate about building long-term relationships with partners. You will begin by focusing on acquiring and onboarding restaurant partners to the Baly platform. As the partner base grows, you will take ownership of managing and developing those accounts, helping partners maximize their performance and achieve sustainable growth.
This is a unique opportunity to gain hands-on experience across both Business Development and Account Management while contributing directly to the growth of Baly’s food ecosystem.
Key Responsibilities
Partner Acquisition & Business Development :
- Identify, approach, and acquire new restaurant partners across Najaf.
- Build and maintain a pipeline of prospective restaurant partners.
- Conduct field visits, presentations, and business meetings with restaurant owners and key decision-makers.
- Negotiate commercial agreements and successfully close partnerships.
- Onboard new restaurant partners and ensure a smooth launch on the Baly platform.
- Achieve acquisition and activation targets.
Account Management & Partner Growth
- Build and maintain strong relationships with restaurant owners and key stakeholders.
- Monitor partner performance and identify opportunities to increase sales and growth.
- Encourage participation in campaigns, promotions, and marketing initiatives.
- Analyze business performance and provide actionable recommendations.
- Proactively identify challenges and provide effective solutions.
- Ensure timely support and responsiveness to partner inquiries.
- Follow up on menu updates, operational readiness, and overall account health.
- Drive partner satisfaction, retention, and long-term success.
Cross-Functional Collaboration
- Work closely with Growth, Marketing, Operations, and Support teams to achieve business objectives.
- Act as the main point of contact between restaurant partners and internal teams.
- Support the successful execution of commercial and operational initiatives.
Requirements
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Strong communication, negotiation, and relationship-building skills.
- Sales-oriented mindset with a strong drive to achieve targets and deliver results.
- Excellent organizational and problem-solving abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Comfortable working in the field and engaging directly with business owners.
- Good understanding of the local food and restaurant market is a plus.
- Previous experience in Sales, Business Development, Account Management, or a customer-facing role is an advantage.
- Fluent in Arabic; English proficiency is preferred.
Why Join Us?
At Baly, You’ll Have The Opportunity To
- Be part of Iraq’s fastest-growing super app, backed by a global investor.
- Develop expertise across both Sales and Account Management functions.
- Play a key role in expanding Baly’s presence in Najaf.
- Collaborate with a talented and ambitious team.
- Build strong relationships within the local restaurant ecosystem.
- Accelerate your career in a dynamic, innovative, and high-growth environment.
Location: Najaf, Iraq
If you’re passionate about sales, partnerships, and helping local businesses grow, we’d love to hear from you.