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Retail Commercial Manager Full Time

Job Description

  • Develop and implement retail sales strategies to achieve revenue and margin targets.
  • Translate commercial objectives into actionable store-level sales plans.
  • Monitor daily, weekly, and monthly sales performance across all branches.
  • Ensure alignment between retail strategy, marketing campaigns, and inventory availability.
  • Oversee sales performance of store managers and sales teams.
  • Set sales targets and KPIs for stores and individual roles.
  • Conduct regular store visits to evaluate performance and customer experience.
  • Identify underperforming stores and implement corrective action plans.
  • Work closely with Merchandising and Finance on pricing strategies.
  • Manage promotional calendars and seasonal campaigns.
  • Ensure proper display and storytelling of high-value and exclusive items.
  • Ensure consistent delivery of high-end customer experience across stores.
  • Analyze customer feedback, complaints, and satisfaction metrics.
  • Support implementation of loyalty programs and VIP customer initiatives.
  • Support recruitment, onboarding, and development of retail sales staff.
  • Coach store managers on sales leadership and performance management.
  • Promote upselling, cross-selling, and client ling best practices.
  • Analyze sales trends, footfall, conversion rates, and average ticket size.
  • Prepare performance reports and recommendations for senior management.
  • Coordinate with Inventory, Supply Chain, and Finance to reduce stock aging and maximize turnover.

Job Requirements

Education & Experience:

  • Bachelor’s degree in Business Administration, Marketing, or related field.
  • 8–12 years of experience in retail sales or commercial management.
  • Strong experience managing multi-branch retail operations.
  • Experience in luxury high-value products is highly preferred.
  • Proven track record in achieving and exceeding sales targets.
  • Proficiency in English

 

Skills & Competencies:

  • Strong commercial and sales leadership mindset.
  • Excellent analytical and financial understanding of retail KPIs.
  • Strong people management and coaching skills.
  • High negotiation and influencing abilities.
  • Customer-centric approach.
  • Ability to work under pressure and manage multiple locations.

Job Overview

  • ID: 20763
  • Date Posted:
  • Location:
  • Job Title: Retail Commercial Manager
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