Receptionist (Rehab Branch) Full Time NEW

Company Description Derma Club Clinics is a specialized aesthetic and dermatology clinic network known for advanced laser hair removal and skin care services. The organization focuses on delivering safe, effective, and evidence-based treatments using modern equipment and techniques. Teams collaborate closely to provide personalized care, ensuring clients feel informed, comfortable, and supported throughout their treatment journeys. The clinic environment is professional, welcoming, and patient-centered, with an emphasis on service quality and consistent standards. Derma Club Clinics is growing and seeks team members who are committed to excellent client experiences and continuous improvement.

Role Description

The Receptionist (Rehab Branch) is a full-time, on-site role based in New Cairo. The receptionist will greet clients, manage check-in and check-out processes, and ensure the reception area remains organized and presentable. Daily responsibilities include answering phone calls, responding to inquiries, scheduling and confirming appointments, and coordinating with medical and therapy staff regarding client flow. The role also involves handling basic clerical tasks such as filing, data entry, updating client records, and processing payments as needed. The receptionist will provide friendly, professional customer service, support clients with questions about services and appointments, and help maintain an efficient front-desk operation.

Qualifications

• Strong receptionist and front-desk skills, including Receptionist Duties and basic Clerical Skills.
• Excellent communication abilities, with clear, professional Communication in person and in writing.
• Professional Phone Etiquette for handling calls, routing inquiries, and taking accurate messages.
• Customer Service skills to support clients, manage expectations, and resolve issues calmly and respectfully.
• Previous experience in a clinic, medical, wellness, or hospitality setting is preferred.
• Comfort with using computers, scheduling systems, and basic office software.
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a busy environment.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• High school diploma or equivalent required; additional training in administration or customer service is an advantage.