Product Manager – B2C Products Full Time

Jo Academy is a pioneering EdTech Company founded in 2014, offering a comprehensive digital learning platform across Jordan and the region. We serve diverse age groups through an integrated, interactive learning experience designed for national and international school students, as well as university learners. Powered by AI and cutting-edge technologies, Jo Academy enables personalized and adaptive learning journeys that respond to different needs and learning styles. Today, we support over two million learners through thousands of interactive lessons and educational resources. Jo Academy is a member of ULA Group, alongside ULA KSA, and contributes to a broader vision of integrating emerging technologies, such as AI-powered adaptive learning, AR/VR, and virtual schools, into the education ecosystem in the region and beyond.

Our Purpose

Jo Academy is driven by a clear purpose: to make education accessible, seamless, and engaging. Our mission focuses on increasing knowledge, building skills, and personalizing digital learning experiences. Through tech enabled education, we are committed to empowering Arab learners, expanding their opportunities, and advancing digital education to better serve our community.

Our Values

At Jo Academy, we foster a culture of innovation, creativity, and impact. As a leader in the EdTech field,

we are committed to delivering meaningful products and services that truly make a difference.

Our team is passionate, diverse, and excellence-driven, united by a shared belief in the power of education and

technology to shape the future.

About The Role

Position Details :

Location : Amman

Number of Requested Positions : 6

Contract Type : Full-Time

The Product Manager is responsible for defining and articulating the product vision, aligning it with organizational goals, and ensuring its successful execution. This role oversees the entire product lifecycle—from discovery and requirements gathering through development, launch, and continuous iteration.

Working closely with Product Owners (POs), and cross-functional teams, the Product Manager ensures the delivery of user-centric solutions that meet market needs and achieve business objectives. The role is accountable for setting strategic priorities, owning the product roadmap, guiding product discovery efforts, and making critical decisions on product direction, scope, and value.

Key Responsibilities

• Define and communicate a clear product vision aligned with company strategy and customer needs.
• Develop and maintain a product roadmap that reflects strategic priorities and market opportunities.
• Identify and evaluate new product opportunities through market research, customer insights, and competitive analysis.
• Set product goals and success metrics (e.g., KPIs, OKRs) to guide development and measure impact.
• Lead the product through its entire lifecycle—from ideation and discovery to launch and post-launch optimization.
• Prioritize features, enhancements, and technical debt using data-driven analysis and stakeholder input.
• Manage go-to-market planning in collaboration with marketing, sales, andcustomer support.
• Work closely with Product Owners (POs) to translate strategic goals into actionable backlogs and features. And collaborate with UX/UI designers to ensure product usability and user experience meet design standards.
• Partner with engineering teams to ensure feasibility, timely delivery, and quality execution.
• Coordinate with business units, operations, and customer-facing teams to gather feedback and align on product goals.
• Facilitate product discovery sessions with users, stakeholders, and subject matter experts.
• Lead the creation of product requirements, user stories, and acceptance criteria.
• Validate assumptions through customer interviews, prototypes, A/B testing, and early-stage pilots.
• Make informed trade-off decisions based on user value, business impact, technical constraints, and resource availability.
• Maintain a transparent prioritization process that balances short-term delivery and long-term strategy.
• Continuously re-evaluate priorities based on customer feedback, market dynamics, and performance data.
• Track product performance post-launch using analytics tools and user feedback.
• Analyze product data to identify areas of improvement and drive iterative enhancements.
• Serve as the voice of the product to internal and external stakeholders.
• Provide regular updates, reports, and insights into executive leadership and business partners.
• Present product plans, performance reports, and strategic recommendations.
• Ensure compliance with institutional policies, academic standards, and regulatory guidelines.
• Contribute to product documentation, user guides, and internal knowledge bases. Support training and onboarding of stakeholders on new features.
• Provide 1:1 coaching and feedback to support personal and professional growth.
• Perform any additional relevant tasks assigned by the direct supervisor.

Qualifications

• Bachelor’s degree in Product Management, Business Administration,Computer Science, Engineering, project management, business analysis, or related field
• MBA is preferred, but not mandatory.
• 3-5 years of experience in Product Managment or related fields.
• CSPO
• Certified Scrum Product Owner (Scrum Alliance) or PSPO I – Professional
• Scrum Product Owner (Scrum.org) are preferred but not mandatoryProject Management Professional (PMP) is preferred but not mandatory.
• Google Project Management Certificate is preferred but not mandatory.
• English
• Arabic

Technical Competencies

• Familiarity with UI/UX design principles and methodologies.
• Microsoft Office Suite especially Strong analytical capabilities using Microsoft Excel, SQL, and familiarity with analytics/BI tools such as Tableau to interpret product performance data and inform decision-making.
• Proficient in Product Management tools such as JIRA, Confluence, and Aha! for roadmap planning, backlog management, and cross-team collaboration.
• Skilled in Wireframing and Prototyping using Figma, Balsamiq, or similar tools to create wireframes and interactive prototypes for feature visualization and early user feedback.
• Experienced in visualizing workflows and business processes using tools like Draw.io, Lucidchart, or other flowcharting software to enhance clarity and alignment.
• Deep understanding of the Software Development Lifecycle (SDLC) and Agile methodologies (e.g., Scrum, Kanban), enabling effective collaboration with development teams and iterative product delivery.

Experience with internal communication platforms such as Zoom, MS Teams, Google Meet, slack.

Recruitment Statement

Only qualified and shortlisted candidates will be contacted. At Jo Academy, we are committed to equal opportunity, diversity and inclusion. We welcome applications from candidates of all backgrounds, identities, and experiences.