Parts Consultant – Wholesale Full Time NEW

About the Role

We are looking for a commercially driven Parts Consultant – Wholesale (Special Deals Team) to join our AMA Parts business in Kezad, Abu Dhabi.

This is an exciting opportunity to work across regional and international markets, driving parts sales while managing a portfolio of customers within a high-volume, fast-paced wholesale environment.

Reporting to the Assistant Parts Manager, you will play a key role in building strong relationships with customers across multiple markets and contributing directly to business growth and overall sales performance.

Job Purpose

Directly assigned a customer group within the Special Deals Team wholesale function, responsible for all sales-related activities for assigned customers, including achieving sales and GP targets.

You will manage end-to-end customer interactions, including follow-ups, communication, invoicing, returns, and payments, ensuring all customer-related matters are handled effectively.

This role focuses on managing customer accounts across international markets, identifying growth opportunities across key markets in the region, and expanding business into new markets through a proactive and commercially driven approach.

Key Responsibilities

• Act as the main point of contact for assigned customers
• Develop and maintain strong customer relationships to ensure satisfaction and retention
• Execute invoices, returns, and related transactions in a timely manner
• Track and achieve Sales and GP targets along with related KPIs
• Ensure compliance with department procedures and system processes
• Track lost sales and follow up on incomplete opportunities to maximise revenue
• Collect market intelligence and monitor customer behaviour to support sales growth
• Conduct regular customer engagement (calls and visits) to drive repeat business
• Negotiate terms and promote company policies to customers
• Maintain accurate documentation and reporting in line with company requirements

Qualifications & Education

• Bachelor’s degree or equivalent (preferred)
• UAE Driving License is essential

Experience Required

• 3 – 5 years’ experience in a similar sales role
• Proven experience in customer acquisition and account management
• Background in automotive parts or related industries preferred
• Strong understanding of local and regional markets
• Proven ability to work under pressure and achieve demanding targets
• Adequate computer skills, including MS Office / Excel
• SAP or Autoline experience is an advantage
• Fluent in English is required; Arabic is an advantage

Skills & Competencies

• Strong negotiation and relationship-building skills
• Customer-focused and results-oriented approach
• Strong communication and influencing skills
• Ability to analyse data and use insights to support decisions
• Strong sense of ownership and accountability
• Collaboration and teamwork across functions

Why Work at Al Masaood?

• Be part of a leading and established automotive group in the UAE
• Work in a commercially driven role with direct impact on sales performance
• Exposure to regional and international markets and customers
• Collaborative and performance-driven environment
• Opportunities for growth and career progression

Apply Now

Ready to take the next step in your career with Al Masaood? Apply now or follow us for future opportunities.

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