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Operations Supervisor (Onsite, Full-time) — Meal Subscription Brand
Location: Riyadh | Reports to: GM/Founder | Start: ASAP
Role
Own daily execution across production, packing, dispatch, and delivery reliability. Ensure consistent quality, strong team performance, and scalable routines.
Responsibilities
- Run daily production planning and kitchen workflow (recipes, portioning, QC)
- Oversee packing/labeling accuracy (allergens, names, dates, quantities)
- Coordinate dispatch readiness and drive on-time delivery performance
- Enforce food safety, hygiene, temperature logs, and SOP compliance
- Ensure team always comply with SOPs, checklists, and maintain high quality standards
- Lead schedules, attendance, training, and performance of ops team
- Track KPIs and produce daily/weekly reports (productivity, waste, OTD)
Requirements (must-have)
- 8+ years food operations experience (5 Stars hotels/catering)
- 3+ years supervisor/team lead experience
- Strong computer skills
- Strong communication and organization skills
