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Traglo is a B2B travel company specializing in global accommodation services for travel agencies through our online reservation system and supplier network. We are looking for a motivated Operations Executive / Travel Consultant to join our team and support our daily booking operations.
Key Responsibilities:
• Handle hotel booking requests from travel agencies through WhatsApp, email, and the Traglo system
• Search and compare rates from online and offline suppliers
• Prepare offers and share professional booking options with agencies
• Confirm reservations with suppliers and hotels
• Follow up on Hotel Confirmation Numbers (HCN) before guest check-in
• Handle booking amendments, cancellations, refunds, name changes, and special requests
• Coordinate with suppliers, hotels, agencies, and the accounting team
• Record booking details, updates, and case notes accurately in the company system
• Support the team in maintaining smooth post-sale service and client satisfaction
Requirements:
• Based in the Kurdistan Region and available for hybrid work
• Good communication skills in Arabic and English
• Kurdish language is a strong advantage
• Strong attention to detail and ability to follow up on tasks
• Comfortable using WhatsApp, email, Excel/Google Sheets, and online systems
• Ability to work under pressure, especially with urgent bookings
• Professional attitude when dealing with travel agencies, suppliers, and hotels
• Previous experience in travel, tourism, hotel reservations, or customer support is preferred but not mandatory
We are looking for someone who is:
• Fast learner
• Responsible and organized
• Good at communication and follow-up
• Careful with booking details, dates, names, prices, and supplier conditions
• Interested in building a career in the travel industry
Why Join Traglo?
You will be part of a growing B2B travel company with strong plans to expand its services, systems, and travel products. We provide training, practical experience, and the opportunity to grow with the company.
