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Job Description
Job Summary: –
We are seeking a detail-oriented Operations Specialist to handle (LCL/Air) import and export shipments, ensuring smooth coordination and efficient execution of operations.
Key Responsibilities: –
Handle end-to-end LCL import and export operations
Coordinate with overseas agents, shipping lines, and co-loaders
Follow up on bookings, cargo readiness, and shipment schedules
Prepare and review shipping documents (BL, invoices, packing list, etc.)
Manage complete operational documentation process, from file
creation in the system through to file closing, including accurate data entry, shipment updates, and issuance of invoices.
Track shipments and provide regular updates to customers
Ensure compliance with import/export regulations
Resolve operational issues and delays efficiently
Liaise with internal departments and external service providers, including trucking and operations teams, to ensure efficient and timely shipment handling.
Job Requirements
Job Requirements: –
Coordinating import and export operations (Air & Sea Freight) Direct daily communication with freight forwarders and shipping lines, Carriers.
Working with NAFEZA and ACID systems
Booking management and shipment follow-up
Minimum 3 years of experience in freight forwarding (LCL operations)
Strong communication and coordination skills
Ability to work under pressure and meet deadlines
Proficiency in MS Office and operational systems
