Office Admin (Fluent English) Full Time

Company Description Know How Consultancy is a performance-driven HR consulting and outsourcing firm focused on building structured, scalable people systems for growing businesses. The company partners with founders and executive teams to design and operate organizational frameworks that enable execution, accountability, and sustainable growth. Using a proprietary 3-phase methodology—Diagnose, Structure, Operate—Know How Consultancy helps organizations go beyond hiring to build systems that scale. The firm specializes in supporting real estate developers, brokerage firms, and growth-stage organizations in fast-paced, sales-driven environments. Know How Consultancy is dedicated to implementing HR systems that drive measurable performance and long-term success.

Role Description This is a full-time, on-site Front Office Admin role based in Egypt. The Front Office Admin will serve as the first point of contact for visitors and callers, greeting guests, managing the reception area, and directing inquiries to the appropriate team members. Day-to-day responsibilities include handling phone calls and emails, scheduling and coordinating meetings, managing calendars, organizing office documents, and maintaining accurate records. The role will also involve preparing basic reports and presentations, supporting HR and operations with administrative tasks, and coordinating courier services, office supplies, and meeting room arrangements. The Front Office Admin is expected to communicate fluently in English, provide professional customer service, and uphold a welcoming, organized office environment.

Qualifications

• Strong front office and administrative skills, including reception management, scheduling, calendar coordination, and document organization.
• Fluent written and spoken English, with clear, professional communication and confident phone and in-person interaction.
• Proficiency with office software (e.g., MS Office or Google Workspace), email and calendar tools, and basic data entry or reporting.
• Excellent customer service skills, with a friendly, professional demeanor and the ability to handle inquiries from internal and external stakeholders.
• Solid organizational and time management abilities, with attention to detail and the capacity to handle multiple tasks in a fast-paced environment.
• Ability to work on-site in Egypt and collaborate effectively with cross-functional teams.
• Previous experience in a front office, reception, or administrative role is preferred; experience in consulting, real estate, or sales-driven environments is an advantage.
• High school diploma required; a diploma or degree in Business Administration, Office Management, or a related field is a plus.