Job Title: L2 Application Support Technical / Application Support Engineer
Technology Stack: ReactJS, React Native, Flutter, and Spring Boot
Role Objective
The L2 Application Support Technical is responsible for overseeing the day-to-day operations of the technical support team. You will lead the investigation and resolution of complex issues across our web and mobile platforms, ensuring high availability and performance. You will act as the technical authority for the L2 tier, bridging the gap between L1 Support and the L3 Engineering teams.
Key Responsibilities
Required Technical Skills
Qualifications
Performance Metrics (KPIs)
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