Junior Salesforce Administrator Full Time NEW

Equiti is a pioneering fintech firm and world-class provider of multi-asset fintech products – from liquidity solutions to in-house tech hubs to online trading platforms. With over 400 global specialists in 9 languages, Equiti provides clients with access to individual, professional, and institutional brokerage services in Europe, the Middle East, and Africa.

At Equiti, we believe that financial opportunities can unlock potential for everyone, everywhere. We’re on a mission to deliver accessible online trading products around the world through education and accessibility.

Think finance is stuffy? Think again.

“At Equiti, we’re building fintech with a purpose: making wealth tools accessible to everyone. As we continue to grow, we’re seeking talented individuals who thrive in innovative environments. , and we are on the lookout for talented individuals who can perform and excel in a dynamic and innovative working environment. Our Product department would like to welcome a detail-oriented.

Junior Salesforce Administrator in our office in Amman

We are seeking a motivated and detail-oriented Junior Salesforce Administrator to join our Product Team team in Amman. This is an excellent entry-level opportunity for a Salesforce-certified professional or a driven graduate looking to grow within a fast-paced, regulated financial services environment.

The successful candidate will support the day-to-day administration, configuration, and maintenance of our Salesforce CRM platform, ensuring it meets the evolving needs of our sales, onboarding, compliance, and client support functions.

Responsibilities

CRM Administration & User Support

• Provide first-line Salesforce support to internal users, resolving queries and escalating complex issues appropriately.
• Create and maintain custom objects, fields, page layouts, record types, and validation rules.
• Build and manage workflows, process builder automations, and approval processes.
• Perform routine data quality audits, deduplication exercises, and import/export tasks using Data Loader.
• Manage user accounts, profiles, roles, permission sets, and access controls within Salesforce.

Reporting & Dashboards

• Develop and maintain reports and dashboards to support decision-making across sales, operations, and compliance.
• Assist in building tailored list views and workspace layouts to improve team productivity and platform adoption.

Configuration & Development Support

• Support the configuration and testing of new Salesforce features, releases, and third-party integrations.
• Assist with sandbox management, change sets, and deployment activities under the guidance of senior administrators.
• Maintain clear documentation of system configurations, processes, and user guides.

Collaboration & Projects

• Work closely with business stakeholders to gather requirements and translate them into Salesforce solutions.
• Participate in User Acceptance Testing (UAT) for new features and system enhancements.
• Support onboarding and training of new Salesforce users, promoting best practices and platform adoption.
• Contribute to continuous Sales & Service Cloud improvement initiatives and digital transformation projects.

Skills & Competencies

Technical Skills

• Solid understanding of Salesforce configuration: custom objects, fields, workflows, validation rules, and reports.
• Working knowledge of the Salesforce security model: profiles, roles, permission sets, and sharing rules.
• Exposure to Salesforce Flow or Apex is a plus but not required.

Soft Skills & Attributes

• Strong analytical thinking and problem-solving skills with meticulous attention to detail.
• Excellent communication skills in English; Arabic is a strong advantage.
• Ability to manage multiple tasks and meet deadlines in a dynamic, fast-moving environment.
• Proactive, self-starting attitude with a genuine interest in CRM systems and technology.
• Comfortable operating within a compliance-driven, regulated financial services environment.

Experience Requirements

• Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or a related field.
• Salesforce Certified Administrator is highly desirable; candidates actively working towards certification are encouraged to apply.
• 1–2 years of hands-on experience in a Salesforce administration, CRM support, or IT/systems role.
• Practical experience with Salesforce Sales Cloud or Service Cloud (production or sandbox environments).
• Familiarity with Salesforce Data Loader or similar data management tools is advantageous.

Perks

Each of our offices has its special perks; be it ‘no ties’, free lunches, charity events, or a hybrid work policy – but whenever you walk into an Equiti office, you’re sure to see a friendly face. We encourage international collaborations and always keep our eyes open to how we can do more.

The benefits you can expect at your Equiti workplace include:

• Competitive salary package
• Performance-based bonus
• Medical insurance coverage for employees and family members
• Smart working options
• Employee wellness initiatives
• Personalized career development
• Company lunch in the office
• Regular company events

With energy, drive, and imagination, there’s no limit to where your career can go at Equiti. With a diverse workforce and geographical spread of offices, we strongly support career development initiatives as well as provide a range of opportunities for professional and life experiences.

Equiti is an equal opportunity employer.

“Equiti” refers to a group of companies consisting of seven regulated financial services companies licensed to operate in the respective jurisdictions of their incorporation, in addition to our tech and marketing hubs. Equiti has presence in Africa, Europe, and the Middle East.