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IT Help Desk Support Full Time NEW


Required Skills

  • 5 years of experience
  • User Support & Issue Resolution -Strong troubleshooting skills (hardware, software, network) and communicate proactively with users regarding status, progress, and resolution
  • Good understanding of Microsoft 365, Outlook, Teams, and Windows OS and other M365 Applications .
  • Excellent communication and customer service mindset.
  • Familiarity with helpdesk tools and ticketing platforms.
  • Ability to manage pressure and prioritize issues based on business impact.
  • Security framework and tools.
  • Minimal escalations and consistent quality of service
  • Device & Asset Handling
  • Configure, deploy, and troubleshoot laptops, desktops, peripherals, and mobile devices.
  • Maintain inventory of IT assets, accessories, and spares.
  • Hardware Management like Printers, Meeting Room management

Job Overview

  • ID: 12352
  • Date Posted:
  • Job Title: IT Help Desk Support
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