Informatics Sales Specialist – Dubai or Saudi Arabia Full Time NEW

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Informatics Sales Specialist

Field-based role | Travel up to 60% across GCC, Africa and Turkey

Location: Dubai, UAE or Riyadh, Saudi Arabia

As an Informatics Sales Specialist at Illumina in the Middle East and Emerging Markets region, you will be part of a dynamic commercial team, driving the adoption of our cutting‑edge informatics solutions across a multi‑country territory. This field‑based role combines scientific expertise with strategic customer engagement, supporting customers across Research, Clinical Genomics, Healthcare, Pharma, and Population Genomics in optimizing their NGS and array data analysis workflows. You will collaborate closely with account managers and the broader sales and support organization as well as product management and marketing teams, to deliver impactful solutions that accelerate discovery and improve outcomes.

Why This Role Matters

In this highly influential role, you will engage with Csuite leaders, IT architects, developers, and bioinformaticians to drive adoption of Illumina’s informatics portfolio. Your work will empower organisations to deliver cutting edge genomics programs and advance precision medicine across some of the world’s most dynamic markets.

What You’ll Do

Commercial Impact

• Drive regional sales growth across Illumina’s informatics portfolio, from lead generation to closing.
• Represent Illumina at conferences, roadshows, trade events, and customer seminars.
• Coach customers on optimal use of Illumina’s informatics solutions—enabling rapid adoption and long-term value.

Strategic Collaboration

• Partner closely with account managers, sales specialists, and channel partners to deliver customer success.
• Deliver technical and commercial presentations, workshops, and training.
• Build strong relationships across technical and business stakeholders.
• Provide Voice-of-Customer insights to global product, development, and marketing teams.
• Support internal and external enablement as the regional subject matter expert.
• Own sales reporting, metrics, and performance analyses.
• Contribute to account planning and regional market development strategies.

What You Bring

• Extensive experience in B2B life sciences sales within the GCC
• Strong expertise in genomic applications and computational methods
• Deep understanding of clinical sequencing workflows
• Good understanding of local data security and privacy requirements
• Hands-on experience with:
• NGS data analysis (variant calling, filtering, annotation, interpretation, reporting)
• Multi-omic data formats and applications
• Enterprise informatics platforms and pipelines
• Cloud technologies and pricing models
• Proof-of-concept design and technical demonstrations
• Additional experience with LIMS and laboratory informatics will be a strong advantage
• Exceptional English communication and training skills
• Arabic fluency highly desirable; French a plus
• Strong analytical and problem-solving skills and the ability to work autonomously
• Proven success in customer facing roles, delivering exceptional service
• Willingness to travel ~60% across GCC, Africa and Turkey
• MSc or PhD degree in Bioinformatics, Computational Biology, Genomics, Molecular Biology, Genetics, Biochemistry or a related field

What Can You Expect

Our team members are bright, energetic, and dedicated – they are the driving force behind our innovation and impact. To attract the best and brightest, we offer a competitive employee benefits program. We view it as a smart investment in our people, one that recognises the tremendous value they bring to our business every day. At Illumina, we push boundaries. We think beyond the conventional. We dream big. With the energy of so many bright and accomplished people, the opportunities are endless.

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants.