Indoor Sales Associate Full Time NEW

JOB PURPOSE

The Indoor Sales Associate is responsible for building strong relationships with customers and ensuring the best after-sales service. She/he must master product knowledge (history, strategy, positioning) and sales techniques, and optimize product availability, display, and merchandising.

KEY ACCOUNTABILITIES AND RESPONSIBILITIES:

Sales and Customer Service:

• Assist customers with a personalized welcome and help them by locating products in-store and accurately describing product features and benefits.
• Process all cash or card payments while eliminating any payment discrepancies.
• Ensure the store image, merchandising, layout, and equipment are maintained as per brand and company guidelines and in favor of optimizing sales
• Coordinate with the Operations and/or Store Manager in order to determine optimal solutions for customer problems and complaints.
• Achieve sales targets by using different selling techniques.
• Assist the Store Manager with sales and customer reports upon request.

Stock & Merchandizing:

• Report any stock replenishment issues to the Store Manager in order to eliminate out of stock situations.
• Eliminate any discrepancies in inventories.
• Assist the Store Manager in handling the store’s operational issues, including but not limited to cleaning, administrative duties, physical inventories, price changes, etc.

QUALIFICATIONS, EXPERIENCE, & SKILLS:

• Bachelor’s degree in Business Administration, Marketing or any related field.
• 1-2 years of experience in the Retail industry.
• Fluent in Arabic and English. French is a plus.
• Proven ability to operate a cash register.
• Strong team spirit and work ethic.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).