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Job Description
Inbound Sales Closer — U.S. Phone Sales (Remote, Cairo)
Quick truth: every call you take cost us money. We spend on ads to make that phone ring. Your job is to close.
We’re a U.S.-facing operation looking for full-time phone closers based in Cairo. This is a sales role with a customer service shell. If you can pick up a hot inbound lead from an American customer, build rapport in 30 seconds, qualify them in another 30, and close at a price that’s profitable for us — we want to talk. If you’ve never sold over the phone in English, this isn’t the role for you.
What you’ll actually do
You’ll spend your shift on live calls with American customers. The leads come in warm — we paid to put them in your queue. Your job is to pick up fast, take control of the call, set the price, and close. Then you’ll coordinate behind the scenes to make sure the customer gets what they paid for and the work gets done cleanly. There’s a daily number you’re working toward. There’s a leaderboard. You’ll know exactly how you’re doing.
It’s busy. It moves fast. There’s no babysitting.
Who we want
Three things, all of them required:
Real English. Not “I studied English in school.” Not “I watch American movies.” Real, conversational, fast, neutral-accent English where an American customer doesn’t realize you’re not in America. We screen this hard on the phone — first 5 minutes will tell us. No exceptions, no second chances.
A sales brain. You enjoy closing. You don’t take it personally when someone says no. You read a customer in seconds — who’s price-shopping, who’s panicking, who’s ready to buy. You’ve worked in retail, real estate, telesales, used cars, insurance, B2B — somewhere you had to convince someone to pay. Or you have it naturally and you’ve never been put in the seat.
A working brain. You can think on your feet, hold three things in your head at once, type while you talk, navigate software you’ve never seen, and read a number on a screen and know whether it’s good or bad. You’re not afraid of a spreadsheet.
That’s it. No degree required. No specific industry experience required. We’ll teach you everything about our business — you have to bring the English, the sales sense, and the brain.
What it pays
USD-indexed base. Monthly performance bonus that scales with what you close. Top performers earn well above standard professional salaries in Cairo. Bottom performers don’t last. We run a real meritocracy because we have to — we’re competing for U.S. revenue in real time.
The honest pitch
This isn’t a chill remote job. It’s a high-accountability sales role on U.S. business hours where your numbers are visible every single day. If that sounds exhausting, it’s not for you. If that sounds like the kind of stage where you finally get rewarded for being sharp, fast, and hungry — apply.
How to apply
CV in English. 3-4 sentences telling us why you specifically fit this role. Generic applications get skipped. We move fast on serious candidates: phone screen, then a live trial shift. If you can sell, we’ll know in one shift.
Job Requirements
Look, before you apply, read this carefully. We’ve hired and let go of enough people to know exactly what works in this job and what doesn’t. Save us both time.
Your setup at home — that part is on you
You’re working from home, so your home is your office. Take it seriously.
- Fast, stable internet. If your connection drops every time your neighbor turns on the AC, we can’t keep you. Fiber if you can get it. And have a backup — an actual mobile hotspot, not your phone.
- A real laptop. i5 minimum, 16GB RAM, SSD. If your machine takes 30 seconds to open three tabs, you’ll fail in your first hour. We don’t provide hardware.
- Two monitors minimum. Three is better. You’re going to have a dispatch board, a calling app, a CRM, a spreadsheet, and someone messaging you at the same time. One screen will not work. I’m telling you upfront so you don’t show up with one.
- A wired headset with a real mic. Bluetooth earbuds disconnect at the worst moment. Don’t.
- A quiet room. We can hear your family, your fridge, your neighbor — and so can the customer on the other end.
- A UPS for the laptop. Outages happen. You can’t drop offline in the middle of a shift.
What you need to know how to do
- English. Not “I speak English.” Real English — fast, conversational, with an accent an American can follow without working at it. We test this hard in the phone interview. If we pass on you after the call, please don’t argue. It means you’re not ready, not that we missed something.
- You should have done some kind of sales or customer service before. Telesales, real estate, used cars, insurance, retail closing — anywhere you had to talk to strangers and convince them of something. If you’ve never done that in your life, this is not the right first role.
- You’re good with a computer. Not “I use Facebook” good. You can open new software you’ve never seen and figure it out in twenty minutes. You can type in English while you talk. You can hold a few things in your head at once.
- Basic Excel or Google Sheets. Sort, filter, add a column, write a SUM. If you don’t know what those words mean, you’ll need to fix that.
- You’re available our business hours. Roughly 4 PM to 1 AM Cairo time, rotating. This is evening and night work here, not 9 to 5. Don’t apply if your life can’t bend around that.
Speed — and we mean it
This is a fast job. Not “professional pace” fast. Fast.
A normal busy hour means you’re on one call, two more are ringing, a driver is messaging you, you have a board to update, and you’re doing pricing math in your head — all at the same time. We’re not making it sound dramatic to scare people off. That’s just what the work is.
People who naturally process fast — quick typers, quick decision-makers, quick to recover from a bad call — do well and earn very good money. People who are slower processors get overwhelmed in the first week. Be honest with yourself about which one you are. We can train almost anything, but we can’t speed up your brain.
The personality we’re hiring
- You stay calm. The interview will test for this on purpose, more than once.
- You make decisions without asking. We don’t have time to babysit.
- You’re driven by money and a leaderboard. If you’re applying because you want “a chill work-from-home job” we’ll know in five minutes.
- You have a sales mindset, with a customer service mindset. You push for the close, you don’t apologize for asking or sell you service for cheap.
- You can take a no and move on without taking it personally.