Health Club Manager Full Time NEW

Job Number 26069717

Job Category Golf, Fitness, & Entertainment

Location FAHD AL SALEM STREET, Kuwait City, Kuwait, Kuwait, 13060VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Management

Job Summary

Manages overall operations of Health Club and . Responsible for guest and employee satisfaction as well as meeting standards and financial goals. Develops and implements marketing strategies for fitness assessment center and health programs.

CANDIDATE PROFILE

Education And Experience

• High school diploma or GED; 3 years experience in the recreation/health club operations or related professional area.

OR

• 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; 1 year experience in the recreation/health club operations or related professional area.

CORE WORK ACTIVITIES

Managing Health Club and Operations

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Schedules events, programs, and activities, as well as the work of others.
• Develops and implements menu of classes and services, including special programs.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Manages outside vendors.
• Orders and maintains necessary supplies and ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.
• Manages pool areas, including overall maintenance, daily upkeep and cleanliness.
• Ensures all facilities are in appropriate operating condition.
• Schedules work/repairs as needed with the Engineering Department.
• Maintains and enforces safety standards and procedures with the recreation staff.
• Ensures appropriate fees are charged to guests and that proper cash handling procedures are followed by all members of the recreation staff.
• Manages operating budget.
• Assists with major equipment purchases.
• Provides special programming for holiday weekends and heavy transient time periods.
• Plans and implements special recreational opportunities for resort guests as business demands.
• Develops and implements marketing strategies for fitness assessment center and health programs.

Ensuring Exceptional Customer Service

• Serves as a role model to demonstrate appropriate behaviors.
• Monitors quality, standards and meets the expectations of the customers on a daily basis.
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Conducting Human Resources Activities

• Oversees all Human Resources activities in the Recreation Department.
• Oversees employee satisfaction and guest satisfaction results, and ensures corrective action is taken when needed.
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Hires, trains, and monitors development of recreation staff.
• Participates in the performance appraisal system process, giving feedback when needed.
• Coordinates all training activities for employees in department.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.