E-Commerce Executive (Amazon & Marketplace) Full Time NEW

Position Title: E-Commerce Executive (Amazon & Marketplace)

Location: Dubai, United Arab Emirates

Company: Al Abbas Group (AAG)

Employment Type: Full-time

About Al Abbas Group

Founded in 1967, Al Abbas Group (AAG) is one of the UAE’s most established and respected business groups. Built on a foundation of experience, innovation, and service excellence, the Group has diversified its operations across multiple sectors, including Distribution, Solution Providers, Real Estate, Manufacturing, Food & Beverage, Support Services, and Strategic Communications.

AAG has established a strong and trusted presence across the Middle East, anchored in the UAE and extending to Saudi Arabia, Oman, and Qatar. Since its founding in 1967, the Group has steadily expanded its footprint by building resilient businesses across six strategic sectors, including Solutions & Trading, Distribution, Manufacturing, Food & Beverage, Services, and Investments. With a workforce of over 500 employees, Al Abbas Group continues to drive sustainable growth while delivering high-quality solutions across its portfolio.

Role Overview

The E-Commerce Executive will be responsible for managing and optimizing the company’s presence across Amazon and other online marketplaces. The role focuses on driving online sales growth, enhancing product visibility, improving customer experience, and ensuring operational excellence across a diverse product portfolio.

Key Responsibilities

E-Commerce Sales & Performance Management

• Manage and optimize e-commerce platforms, with a primary focus on Amazon Seller Central and Vendor Central, to drive sales growth across a catalog of 3,000+ SKUs
• Monitor key performance metrics such as sales revenue, traffic, conversion rates, Buy Box performance, and customer engagement, and implement improvements
• Create and optimize product listings, including ASIN creation, titles, bullet points, descriptions, backend keywords, and A+ content
• Ensure listings include high-quality images, accurate descriptions, and relevant keywords aligned with best practices
• Optimize pricing strategies, promotions, and merchandising activities to enhance competitiveness
• Implement cross-selling, upselling, and bundling strategies to increase average order value

E-Commerce Operations & Customer Experience

• Maintain accurate inventory synchronization and minimize out-of-stock situations through coordination with warehouse teams
• Ensure timely and accurate order processing in collaboration with logistics and fulfillment teams
• Monitor marketplace account health, including order defect rate, late shipment rate, and policy compliance
• Manage customer inquiries, reviews, and complaints to maintain high satisfaction and ratings
• Ensure compliance with marketplace policies and maintain strong seller performance metrics
• Manage Vendor Central purchase orders and coordinate replenishment where required
• Prepare monthly performance reports with insights and actionable recommendations

Ad-Hoc Projects & Cross-Functional Collaboration

• Support marketing initiatives, campaigns, and promotional activities across e-commerce platforms
• Collaborate with internal teams including marketing, logistics, and product teams to align strategies
• Contribute to branding, content creation, and campaign development for marketplace platforms
• Support product launches, seasonal campaigns, and promotional events

Qualifications and Experience

• Bachelor’s degree in Business, Information Technology, or a related field
• 2–3 years of experience in e-commerce marketplace management, preferably with Amazon Seller and Vendor Central
• Strong hands-on experience in product listing optimization, ASIN creation, and catalog management
• Solid understanding of Amazon marketplace policies, account health, and optimization best practices
• Strong analytical skills with the ability to interpret data and drive performance improvements
• Experience in inventory coordination and working with fulfillment teams
• Proficiency in Excel or Google Sheets for reporting and analysis
• Familiarity with tools such as Helium10, Jungle Scout, or similar platforms

What We Offer

• Company-provided mobile SIM for business use
• Comprehensive medical insurance coverage
• Annual air ticket
• Opportunity to work within a diversified and growth-oriented organization
• Structured career development and progression opportunities
• Professional, collaborative, and supportive work environment

Application Process

Qualified candidates are invited to apply directly through LinkedIn. If your profile matches our requirements, our team will get in touch with you.

Equal Opportunity Statement

Al Abbas Group is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration based on merit, without regard to race, gender, religion, or background.