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Job Description
- Act on behalf of the Department Manager in all duties and responsibilities during their absence or when assigned to a different shift.
- Ensure the implementation of the rotation plan for the daily allocation of lifeguards across saunas and lockers.
- Assist in preparing the annual estimated budget, including manpower and equipment requirements.
- Support in identifying the swimming pools’ needs for tools and operational equipment.
- Develop work schedules for team members, covering both morning and evening shifts.
- Organize and oversee the swimming pool usage schedule, including women’s hours, children’s hours, and training sessions, ensure that schedules are clearly communicated to members.
- Monitor the implementation of the operational plan across all employee levels within the swimming pools.
- Supervise the staff to ensure tasks are carried out according to the established plan and that safety regulations are strictly followed.
- Review and approve purchase requests in the absence of the Swimming Pool Manager.
- Supervise the fulfillment of coaches’ requirements related to training, such as pool temperature, chlorine levels, and other relevant needs.
- Conduct regular inspections to ensure the cleanliness of the swimming pools and surrounding areas.
- Coordinate regularly with the Pest Control and Housekeeping Departments.
- Follow up with the Maintenance Department on any malfunctions or damages and coordinate directly with the Maintenance Manager to resolve.
- Coordinate with the Sports Activities Department regarding the use of swimming pools by different sports activities.
- Coordinate with the Medical Department when first aid or medical assistance is required.
- Submit periodic reports to the direct manager.
- Take appropriate actions based on the daily reports submitted by subordinates.
- Address members’ feedback and suggestions promptly and ensure any issues are resolved or escalated appropriately.
- Ensure members comply with swimming pool rules and regulations.
- Ensure all lost and found items are properly secured, announced, and returned to their owners.
- Prepare and present members-related issues to department managers and follow up on their issues until resolved.
- Ensure staff maintain proper appearance and professional conduct when dealing with members.
- Monitor the training plan for lifeguards and participate in conducting regular assessments to enhance their reaction speed and concentration levels.
- Participate in evaluating employees’ performance and provide guidance to improve their efficiency and effectiveness.
- Perform any additional tasks that might be necessary for easier workflow, within the main frame of the job’s specialty.
Job Requirements
Educational background and previous experience:
- Suitable bachelor’s degree or an equivalent field is preferred.
- Minimum of 8 years of experience in the same field.
Knowledge and Functional Skills:
- Strong planning, organizational, and follow-up skills.
- Effective communication skills with departments and members to achieve the desired service level.
- Ability to handle crises, solve problems, and make sound decisions.
- Good knowledge of occupational health and safety regulations.
- Solid understanding of lifeguard duties and swimming pool control procedures.
Core Competencies:
- Initiative
- Collaboration
- Logical Reasoning
- Customer Oriented
- Managing Resources
- Managing People
