Job Description

Main Responsibilities :

1. Key Account Management

• Manage a portfolio of high-value dental accounts and maintain strong, long-term relationships.

• Conduct regular client visits, business reviews, and maintain high engagement.

• Understand customer needs, purchasing behavior, and operational challenges.

2. Sales Growth & Target Achievement

• Achieve monthly, quarterly, and annual sales targets

• Drive upselling and cross-selling opportunities.

• Expand the product mix within each account.

3. Market & Business Development

• Onboard new clinics, centers, and group practices.

• Identify opportunities for partnerships, contracts, and exclusive agreements.

• Present new launches, promotions, and full product solutions.

4. Account Planning & Analysis

• Prepare annual account plans with forecasts, KPIs, and growth strategies.

• Analyze sales reports, market trends, and competition inside each account.

• Develop action plans to defend and grow market share.

5. Customer Support & Training

• Act as the main liaison between the customer and internal departments (logistics, finance, technical).

• Solve order issues, stock concerns, and after-sales requirements promptly.

• Provide product demos, training, and technical support when needed.

6. CRM & Reporting

• Record visits, interactions, and opportunities on CRM tools.

• Submit weekly activity reports and monthly sales forecasts.

• Maintain accurate documentation for all accounts.

Job Requirements

• Bachelor’s degree in Dentistry, Pharmacy, Science, or a related field.

• 3–5 years of experience in dental sales & key account management.

• Strong understanding of dental consumables, equipment, and infection-control products.

• Excellent communication, negotiation, and presentation skills.

• Strong analytical skills and CRM proficiency.

• Valid driver’s license; willingness to travel.