Delivery Partner – Banking IT Engagement Full Time

We are seeking an experienced Delivery Partner to lead and manage a large-scale Banking IT Engagement in Jeddah. This role demands strong leadership, technical expertise, and deep domain knowledge of the Banking industry, particularly within the Middle East region. The ideal candidate will possess a strategic mindset, exceptional stakeholder management skills, and a proven track record in delivering complex IT services within the Banking sector.

Job Title: Delivery Partner – Banking IT Engagement

Location: Jeddah, Saudi Arabia, Looking for Bilingual ( Arabic speakers)

Key Responsibilities:

• Oversee and manage end-to-end delivery of IT services, ensuring high-quality, timely, and cost-effective execution.

• Provide strategic leadership in Banking IT landscapes, covering Core Banking, Digital Channels, and System Integration (SI) environments.

• Develop and maintain strong relationships with customer stakeholders (both IT & Business), internal teams, and partners in a matrix organization.

• Ensure service design, planning, execution, and governance align with customer requirements and industry best practices.

• Drive regulatory compliance and adhere to data security and cybersecurity standards within Banking operations.

• Monitor service risks and proactively mitigate potential roadblocks to ensure seamless execution.

• Own the P&L (Profit & Loss) responsibility for the engagement, optimizing costs while maintaining service excellence.

• Lead and manage cross-functional teams, including Business, IT, and Operations, to ensure alignment with business objectives.

• Drive continuous improvement initiatives and foster innovation in tools, processes, and technologies.

• Serve as the primary point of contact for senior leadership and key stakeholders, ensuring transparent and effective communication.

Required Experience & Skills:

Professional Experience:

• Minimum 18 years of experience in IT services, with at least 5-7 years managing large-scale Banking IT engagements.

• Proven experience in handling Transformation Programs within the Banking domain.

• Strong expertise in RFP (Request for Proposal) responses and solution articulation.

• Prior experience working with SI (System Integration) responsibilities in a COTS (Commercial Off-The-Shelf) environment.

• Familiarity with Infrastructure Technologies relevant to Banking IT operations.

Technical & Domain Expertise:

• Banking Domain Knowledge: Strong proficiency across Retail Banking, Corporate Banking, Treasury, Capital Markets, and Digital Banking.

• Technology Proficiency: Hands-on experience in emerging tech trends, including Automation, Digital Transformation, Cloud Computing, Artificial Intelligence (AI), and Cybersecurity.

Leadership & Management Skills:

• Strong stakeholder management skills, including engagement with C-level executives, IT leaders, and business teams.

• Ability to manage cross-functional teams in complex, matrix environments.

• Excellent problem-solving skills with the ability to navigate competing priorities in dynamic environments.

Communication & Collaboration:

• Exceptional verbal and written communication skills to present complex Banking and IT concepts to diverse stakeholders.

• Strong negotiation and conflict-resolution skills to drive alignment between business and IT teams.

• Arabic Language skills besides outstanding English skills is mandatory.

Educational & Certification Requirements:

• Bachelor’s degree in computer science, Information Technology, or a related field (master’s degree preferred).

• Preferred Certifications:

o Banking & Finance-related certifications (e.g., Certified Banking Professional)

o Certifications in Digital, Cloud, AI, and Automation technologies

o Project Management Professional (PMP) or equivalent certification