Customer Service & Recruitment Associate (Arabic & English Speaker) Full Time NEW

Over 13 years ago, we started Capital Placement with a bold vision: to open the world to students and graduates who dream of building global careers. We wanted to remove barriers between talent and opportunity and make international work experience accessible to everyone, not just a privileged few.

Today, we connect ambitious young people with life-changing internships worldwide, experiences that spark confidence, broaden horizons, and transform potential into purpose. For our 4,000+ employer partners, we offer more than candidates – we connect them with a global community of pre-vetted, career-ready individuals who bring energy, curiosity, and fresh ideas to every role.

The role

You’ll be the first point of contact for the corporate clients and employers who partner with us to run talent programs. The role goes beyond account management: you’ll be actively involved in recruitment coordination and program delivery end to end, working with employers across the region and partnering closely with internal teams to make things run smoothly.

Responsibilities

• Act as the primary point of contact for corporate clients across phone, email, and chat — in both Arabic and English — supporting them throughout the program journey
• Run consultations to understand each client’s hiring goals and recommend the right program structure for them
• Support the day-to-day delivery of recruitment and talent programs across the region
• Manage a high volume of client accounts across multiple programs and stages without losing track
• Conduct interviews and briefings one-on-one or via Rena, our in-house AI interviewer
• Coordinate with clients and internal teams to make sure programs run smoothly from onboarding through completion
• Maintain accurate records across all systems, trackers, and databases
• Analyse client and program data, surface insights, and share recommendations with other teams
• Use AI tools to improve the client experience and streamline internal workflows
• Take ownership of issues and resolve them with sound judgment and creative problem-solving

Requirements

• Available full-time. This is a full-time role and not compatible with studies, another job, or freelance commitments
• Fluent in Arabic and English, both written and spoken
• Comfortable managing corporate client relationships and working with employer stakeholders across the region
• Strong communicator with a client-first mindset
• Organised and detail-oriented, able to juggle multiple programs and priorities at once
• Calm under pressure in a fast-paced environment
• Strong problem-solver who takes ownership of outcomes
• Curious about AI and automation, and keen to use them in your day-to-day
• Experience in recruitment, B2B sales, client success, or program coordination is a plus
• Having lived or studied abroad is a bonus

Perks

• Salary negotiable
• MacBook, private health insurance, 28 days holiday plus quarterly wellness days, UberEats budget, learning budget, work-from-home setup budget. Annual company getaways (Thailand, Vietnam, Sri Lanka so far). Real room to grow.

Hours

UK or US hours Monday to Thursday. Local time zone Fridays (9:30am to 5:30pm) or Sunday to Thursday if you are on our client project.

Process

Make sure you meet the requirements outlined in the job description and send your application via the link mentioned.

• Round 1: A 15-minute AI interview to assess your background and suitability for the role.
• Round 2: A 20-minute general aptitude test covering numerical reasoning, verbal reasoning, and logical thinking.
• Round 3: A 45–60 minute interview with two team members evaluating your expertise and experience related to the Customer Service & Recruitment Associate position.
• Round 4: A 45–60 minute cultural fit interview focused on value alignment and team compatibility.
• Final Round: Discussion with the Founders, centring on your vision, strategic thinking, and overall fit for the role.

The full process may take up to 2 weeks. We appreciate your time and patience as we work to find the best fit for both you and our team.