Required Experience:
• Minimum: 8+ years as a Business Analyst
Responsibilities:
Strategy & Planning:
• Meet with decision makers, systems owners, and end users to define business, financial, and operational requirements and goals.
• Lead workshops and meetings to understand and improve current business processes.
• Analyze the effectiveness and efficiency of existing processes and develop strategies for improvement.
• Define project scope and outcome criteria to support performance measurement.
Acquisition & Deployment:
• Conduct research and evaluation on business systems and solutions to support recommendations.
• Assist with business case development and cost/benefit analysis for proposed initiatives.
Operational Management:
• Prepare and deliver detailed reports and recommendations that address existing and potential process issues.
• Perform ROI and cost-benefit analyses to support business decisions.
• Ensure alignment and integration of business processes across departments.
• Provide training and orientation to users on new or revised processes.
• Mentor or guide junior analysts or team members.
Knowledge & Experience:
• Proven experience in business process analysis, reporting, and stakeholder engagement.
• Experience using data for reporting and decision-making (e.g., spreadsheets, flowcharts, dashboards).
• Strong analytical and creative problem-solving skills.
• Excellent communication, presentation, and documentation skills.
• Proven project management experience within business analysis contexts.
• High attention to detail and logical thinking.
• Ability to communicate technical concepts in user-friendly language.
• Strong customer service orientation.
• Comfortable working in a team-oriented, collaborative environment.
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