Account Manager (Partner Relations, MENA) Full Time

Role Mission

Build and manage FreshTunes’ B2B partner portfolio across the MENA region, including digital service providers (DSPs) and independent labels / sub-distributors. The goal is to grow the number of partners onboarded, the volume of catalogue under management, and overall revenue generated in the region.

Key Responsibilities

• Manage and grow relationships with regional DSPs: Spotify MENA, Apple Music ME, YouTube Music, Deezer, Anghami, and local platforms (Mawdoo3, Yalla Music, etc.).
• Negotiate and execute agreements with independent labels and sub-distributors across Saudi Arabia, UAE, Egypt, Levant, and Maghreb.
• Drive promotional campaigns and playlist pitching together with DSP partners.
• Manage commercial terms: revenue share, minimum guarantees (MGs), exclusivity arrangements.
• Monitor SLA compliance, payout reconciliation, and catalogue movement reporting.
• Represent FreshTunes at key regional industry events: XP Music Futures (Riyadh), MMW, MENA Music Conference.
• Collaborate cross-functionally with marketing, BD, product, and finance teams at FreshTunes.

Requirements

• 3-5 years of experience in digital music distribution, label, DSP, or artist services company.
• Proven track record working with DSPs and/or labels in the MENA region.
• English — fluent, business-level for working with international DSP headquarters.
• Solid understanding of MENA music industry mechanics and market: metadata, ISRC, royalty splits, regional regulation (SAMA in KSA, MOI in UAE).
• Working proficiency in Office software Excel / Google Sheets, Word / Google docs, PowerPoint / Google slides.

Nice-to-Have

• Existing network of contacts at Spotify MENA, Apple Music ME, YouTube, Anghami,TikTok, Meta.
• Experience launching new markets or products in the region.
• Knowledge of French — for working with the francophone Maghreb (Morocco, Algeria, Tunisia).
• Background at peer companies: DistroKid, TuneCore, Believe, ONErpm, Empire, Qanawat.
• UAE residency or readiness to relocate with company support.

KPIs (variable compensation)

• Net revenue from MENA partner portfolio.
• Number of new labels / sub-distributors onboarded per quarter.
• Catalogue growth: tracks and releases on platforms.
• Key partner retention rate (year-over-year).
• Editorial playlist placements delivered against plan.