Digital Account Executive(Contract) Full Time NEW

Role Overview:

We are looking for a detail-oriented and proactive Digital Executive to support the day-to-day management, optimisation, and delivery of our digital platforms. The ideal candidate will have hands-on experience managing websites using Adobe Experience Manager (AEM) or other leading Content Management Systems (CMS), and will work closely with internal teams and external partners to ensure high-quality, consistent digital experiences.

Key Responsibilities:

Website & CMS Management

• Manage and update website content using AEM or other CMS platforms (e.g. WordPress, Sitecore, Drupal etc).
• Build, edit, and publish pages, components, and templates in line with brand and UX guidelines.
• Ensure content accuracy, consistency, and quality across multiple pages and markets.
• Support website migrations, launches, and enhancements.

Content & Digital Operations

• Coordinate digital content updates across teams including creative and development.
• Maintain content calendars and manage publishing schedules.
• Upload and manage assets, ensuring global guidelines are met.
• Support localisation and multi-market content rollouts where required.

Quality Assurance & Optimisation

• Conduct regular QA checks to ensure websites function correctly across devices and browsers.
• Identify and troubleshoot CMS, content, or display issues, escalating to developers when needed.
• Support SEO best practices including metadata, page structure, and on-page optimisation.

Performance & Reporting

• Monitor website performance using analytics tools (e.g. Google Analytics, Adobe Analytics).
• Support reporting on site performance, content engagement, and user behaviour.
• Use insights to recommend improvements to content and user experience.

Stakeholder & Agency Collaboration

• Work closely with internal stakeholders, agencies, and technology partners.
• Support project timelines, documentation, and delivery across digital initiatives.
• Act as a key point of contact for day-to-day website updates and requests.

Skills & Experience:

Essential

• 1–3+ years’ experience in a digital, web, or content management role.
• Hands-on experience with Adobe Experience Manager (AEM) or another CMS.
• Strong understanding of website structures, navigation, and content hierarchies.
• Excellent attention to detail and organisational skills.
• Comfortable working in fast-paced, multi-stakeholder environments.

Desirable

• Experience working with global or multi-market websites.
• Basic understanding of HTML and web best practices.
• Familiarity with SEO principles and accessibility standards.
• Experience in an agency or large corporate environment.

Tools & Platforms

• CMS: AEM, WordPress, Sitecore, Drupal, Contentful (or similar)
• Analytics: Google Analytics, Adobe Analytics
• Project management: Jira, Asana, Trello, or similar

Personal Attributes

• Proactive and solutions-focused mindset
• Strong communication and collaboration skills
• Comfortable juggling multiple tasks and priorities
• Curious about digital trends and emerging technologies