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Company Description
AMC Middle East is revolutionizing the art of cooking with premium cookware and innovative smart cooking solutions designed to make healthy, delicious meals quick and effortless. By blending advanced temperature control technology with high-quality materials, our products ensure perfectly cooked dishes while preserving nutrients and enhancing natural flavors. Committed to premium craftsmanship and long-lasting quality, AMC transforms everyday cooking into an efficient and luxurious experience. With our mission to make healthy eating accessible, AMC empowers individuals to create nutritious meals even on busy schedules.
Business Operations & CRM Systems Specialist
We are looking for a dynamic, business-minded, and tech-comfortable Business Operations & CRM Systems Specialist to help us get the most out of our CRM and related applications.
This role is ideal for someone who learns fast, is business minded, and enjoys improving the way teams operate through better use of systems and technology. The person will act as a bridge between business needs and system capabilities, helping us make sure our tools truly support the company’s workflows, priorities, and growth.
Main responsibilities:
– Understand the company’s operational workflows and how teams currently use the CRM and related tools
– Identify gaps, inefficiencies, and opportunities for improvement
– Optimize CRM structure, workflows, and connected applications
– Improve reporting, follow-up processes, visibility, and data quality
– Support automation and process improvement initiatives
– Coordinate with internal teams to understand needs and translate them into practical system improvements
– Work with external support or service providers when needed
– Help train, guide, and support users to improve system adoption across departments
The Ideal Candidate should have a strong business sense with a good understanding of operational workflows. Be comfortable with CRM systems, digital business tools, and process logic. A fast learner, curious, hands-on, and solution-oriented and able to translate business needs into practical system and process improvements. Preferably structured, analytical, and detail-oriented and good at spotting inefficiencies and improving the way teams work
Strong communicator, comfortable working across departments
Able to support and guide users with different levels of technical confidence
Proactive, reliable, and able to work independently
Preferred background
2 to 6 years of relevant experience
Background in Business Operations, CRM, Sales Operations, Business Analysis, or Process Improvement
Experience with Zoho applications is a strong plus
If you are interested, or know someone who could be a strong fit, please send your CV to [insert email] or contact us by private message.
