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Company Description
LAMMA is at the forefront of transforming e-commerce through innovation in artificial intelligence. Our platform empowers businesses to create smarter and faster online shopping experiences with AI-generated product listings, personalized customer journeys, and real-time market insights. We simplify operations with seamless integrations for payment gateways, shipping, and marketing tools. At LAMMA, we are dedicated to reimagining the future of commerce and enabling entrepreneurs to succeed in a rapidly evolving market.
Role Description
The Onboarding & Operations Coordinator will oversee the end-to-end process of integrating new clients onto the LAMMA platform while ensuring smooth operational workflows. Daily responsibilities include facilitating client onboarding, managing administrative tasks, coordinating with internal teams to resolve operational issues, and providing outstanding customer service. This is a full-time, on-site role located in Capital Governorate, Bahrain.
Qualifications
- Strong Analytical and Operations Management skills to oversee workflows and solve operational challenges.
- Exceptional Communication and Customer Service abilities to guide clients through onboarding and maintain positive relationships.
- Proficiency in Administrative Assistance to organize and manage schedules, resources, and documentation.
- Highly organized with the ability to multitask and meet tight deadlines in a fast-paced environment.
- Previous experience in e-commerce, SaaS platforms, or similar industries is a plus.
