Parts Operation Specialist – SAM Baghdad Full Time NEW

Job Title: Parts Operation Specialist

Location: Baghdad – Al-Saidiya

Company: Sardar Machinery

About the Job:

The Parts Operations Specialist is responsible for managing parts inventory, coordinating promotion plans, and supporting parts marketing activities to improve sales performance, stock efficiency, and customer satisfaction.

Main duties & responsibilities:

• Manage inventory levels to ensure optimal stock availability and minimize slow-moving and obsolete parts.
• Monitor stock aging, turnover, and accuracy, and recommend corrective actions.
• Support demand forecasting, replenishment planning, and inventory control processes.
• Ensure compliance with FIFO, binning standards, and internal controls.
• Prepare regular inventory and operational performance reports.
• Develop, coordinate, and execute parts promotion plans in collaboration with Marketing and Sales teams.
• Support parts marketing campaigns, seasonal offers, and price promotions.
• Analyze promotion performance and provide insights to improve future campaigns.
• Assist in preparing marketing materials related to parts (flyers, price lists, campaign briefs).
• Ensure timely internal communication and rollout of promotions across branches.
• Liaise with Sales, Service, Warehouse, and Marketing teams to align parts availability with marketing initiatives.
• Track KPIs related to inventory, promotions, and parts sales performance.
• Support continuous improvement initiatives within parts operations.
• Accompany sales staff on customer visits to gather market and customer insights and support effective marketing and promotion planning.
• Performs other duties as assigned by the direct supervisor/manager.

Required Qualification:

• Bachelor’s degree in Mechanical Engineering, Business Administration, Supply Chain, Marketing, or a related field.
• 3–4 years of experience in spare parts, inventory, or related operations.
• Good knowledge of inventory management and spare parts.
• Strong communication and teamwork skills.
• Basic understanding of sales, promotions, and market demand.
• Proficiency in Microsoft Office (especially Excel) and ERP systems.
• Strong analytical skills and attention to detail.
• Ability to work under pressure.