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Reconciliation & Settlement Supervisor – Cayshny
Job Title:
Reconciliation & Settlement Supervisor
Location:
Cairo, Egypt
Employment Type:
Full-Time
About Cayshny
Cayshny is a leading fintech and payment services provider enabling seamless digital payment acceptance and card-based transactions across a wide network of merchants, government entities, and service providers. We are seeking a highly analytical and detail-oriented Reconciliation & Settlement Supervisor to lead reconciliation activities, ensure accurate settlements, and maintain financial integrity across all payment channels.
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Job Summary
The Reconciliation & Settlement Supervisor is responsible for overseeing daily reconciliation and settlement operations across card transactions, merchant settlements, banking partners, payment gateways, and internal systems. The role ensures accurate fund movement, timely merchant payouts, discrepancy resolution, compliance with internal controls, and continuous process improvement.
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Key Responsibilities
Reconciliation Management
* Supervise daily, weekly, and monthly reconciliation activities across all payment channels.
* Reconcile transactions between internal systems, acquiring banks, processors, and settlement accounts.
* Monitor transaction lifecycle including successful, pending, failed, reversed, and disputed transactions.
* Investigate and resolve reconciliation breaks and unmatched transactions promptly.
* Ensure accurate tracking of fees, commissions, and settlement adjustments.
Settlement Operations
* Oversee end-to-end merchant settlement processes.
* Ensure timely and accurate settlement of all card and digital payment transactions.
* Monitor settlement cycles and fund transfers between banks, processors, and merchants.
* Review settlement files and validate credited funds against transaction records.
* Coordinate with banking partners regarding settlement issues and exceptions.
Team Leadership
* Lead, coach, and develop the Reconciliation & Settlement team.
* Allocate workloads and monitor team performance against SLAs.
* Establish operational procedures and ensure adherence to company policies.
* Conduct performance reviews and identify training needs.
Reporting & Analysis
* Prepare daily, weekly, and monthly reconciliation and settlement reports.
* Analyze transaction trends and identify operational risks.
* Present KPIs, discrepancies, aging items, and settlement performance to management.
* Support month-end and year-end financial closing activities.
Compliance & Risk Management
* Ensure compliance with Central Bank regulations, card scheme requirements, and internal controls.
* Support internal and external audits.
* Maintain proper documentation and audit trails.
* Identify operational risks and implement corrective actions.