Kuwait remains one of Deliveroo’s key strategic markets within the region, with significant opportunities across grocery, retail, pharmacy, and specialist categories. As we continue to scale selection and improve our customer proposition, strong catalogue management plays a critical role in driving conversion, basket size, and operational excellence.
This role will be based in Kuwait and will work closely with the Commercial, Operations, and central DSC (Delivery Support Centre) teams.
The Role
As a Catalogue Management Specialist, you will be responsible for improving and maintaining a high-quality catalogue experience across Deliveroo Kuwait’s Grocery and Retail partners. You will focus on catalogue completeness, category structure, menu optimisation, and customer experience enhancement to ensure catalogues are accurate, standardised, and conversion-ready.
You will work closely with Account Managers and DSC teams to support assortment optimisation, discoverability, and merchandising initiatives while helping establish scalable catalogue standards across the market.
Responsibilities
Scope Clarification
The Catalogue Management Specialist is responsible for catalogue quality, structure, and optimisation. The following operational execution tasks are handled by the DSC team and coordinated directly by Account Managers:
The Catalogue Management Specialist may support on exceptional or complex catalogue-related cases where required.
Requirements
Workplace & Diversity
At Deliveroo, we know that people are at the heart of the business, and we prioritise their wellbeing and growth. We are committed to building an inclusive environment that reflects the diversity of the communities we serve.
We believe a great workplace is one where everyone can contribute, grow, and succeed regardless of background, identity, or experience. All you need is passion, ownership, and the drive to help shape one of the fastest-growing businesses in the region.
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