Executive Director for Academic Operations – EDAO202630 Full Time NEW

JOB SUMMARYThe Executive Director for Academic Operations ensures the disciplined, efficient, and reliable execution of all academic operations, systems, and processes across the Office of the Provost. The incumbent is responsible for translating approved academic governance and institutional strategy into effective day-to-day delivery by overseeing course scheduling, semester management, academic systems, Ministry compliance, and institutional data reporting. They ensure operational precision, accountability, and consistency across academic administration while supporting the smooth functioning of the University’s academic ecosystem.

RESPONSIBILITIES AND TASKSAcademic Operations and Delivery:

• Oversees course offerings, scheduling, and semester readiness across all academic units.
• Ensures smooth execution of academic calendars and teaching activities.
• Manages and resolves day-to-day academic operational issues and escalations.
• Coordinates implementation of decisions taken by academic governance bodies.

Academic Systems Management:

• Ensures effective operation of key academic systems (such as Banner and Moodle).
• Translates approved academic rules into operational system configurations.
• Ensures system reliability, data accuracy, and user support.
• Coordinates closely with IT and Academic Systems Governance.

MEHE Operations and Compliance (Operational Scope):

• Coordinates preparation and submission of academic files to MEHE.
• Tracks timelines and ensures responsiveness to regulatory requirements.
• Supports readiness for audits and official visits.

Academic Data and Reporting:

• Oversees operational academic data management and reporting.
• Ensures availability and accuracy of data supporting academic decisions.
• Supports leadership with operational dashboards and insights.

Process Efficiency and Continuous Improvement:

• Reviews and report academic workflows and processes improvement.
• Identifies bottlenecks and implement efficiency improvements.
• Standardizes processes across academic units where applicable.

EDUCATIONAL BACKGROUND AND EXPERIENCE

• Master’s degree in higher education management, business administration, public administration, or a related field.
• A doctoral degree is an asset.
• 10 years+ of experience in higher education administration or academic operations.
• 5 years+ of experience in a senior operational leadership role.
• Proven experience managing academic systems (Banner or equivalent) and MEHE regulatory processes.
• Academic operations and semester management processes.
• Academic information systems (such as Banner and LMS).
• MEHE regulatory requirements and submission processes.
• Academic data management and reporting standards.
• Operational project management in a university setting.
• Banner ERP and LMS platforms.
• Data reporting and dashboard tools (Excel, Power BI).
• MS Office Suite.
• Academic scheduling software.
• Strong operational discipline and attention to detail.
• Ability to manage multiple priorities and work under pressure.
• Excellent coordination and communication across units.
• Problem-solving and rapid issue resolution skills.
• High accountability and reliability.

Candidates must meet all employment requirements, including – but not limited to – education and certification requirements, reference checks, and criminal background checks.

Additional details about this position will be provided to shortlisted candidates only.