Collections Executive Full Time NEW

Job Summary

The Collections Executive will be responsible for managing receivables, ensuring timely collection of outstanding payments, and maintaining strong relationships with clients. The role requires proactive follow-up, dispute resolution, and close coordination with internal teams to optimize cash flow and minimize overdue accounts.

Key Responsibilities

• Monitor customer accounts to identify outstanding balances and overdue payments.
• Follow up with clients through calls, emails, and meetings to ensure timely collections.
• Reconcile customer accounts and resolve any billing discrepancies or disputes.
• Prepare and share regular aging reports and collection status updates with management.
• Coordinate with finance, leasing, and operations teams to address client queries efficiently.
• Negotiate payment plans where necessary and ensure adherence to agreed terms.
• Maintain accurate records of all collection activities and communications.
• Escalate long-outstanding or problematic accounts to management with recommended actions.
• Support month-end closing activities related to receivables and collections.
• Ensure compliance with internal policies and applicable regulations during the collection process.

Qualifications & Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• 3–5 years of experience in collections or accounts receivable.
• Experience in real estate, property management, or facilities management is preferred.
• Familiarity with ERP systems such as Oracle Fusion or similar.
• Strong Excel skills (reporting, reconciliation, tracking).
• Excellent communication and negotiation skills.
• Strong attention to detail and problem-solving ability.