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Job Description
- Job Responsibilities
- Handle customer inquiries and provide accurate information about units, payments, and contract
- Follow up with clients on due payments and collections
- Manage and track payment schedules and outstanding balances
- Coordinate with the sales and finance teams to ensure smooth operations
- Resolve client issues and complaints efficiently
- Maintain accurate records of all client interactions and transactions
Job Requirements
- Requirements:
- Minimum 3 years of experience in customer service within the real estate industr
- Strong communication and negotiation skills
- Ability to handle difficult situations and manage client objections professionally
- Excellent follow-up and organizational skills
- Good command of English (written & spoken)
- Presentable and detail-oriented