Power Platform Specialist  Full Time NEW

Kitopi is a creator of magical food experiences—we discover, create, and curate homegrown brands from the region, for the region.

With a purpose to satisfy the world’s appetite to create joy, Kitopi owns and operates a diverse portfolio of over 200+ brands. These brands are either created, discovered, or curated with their customers in mind.

Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. By July 2021, Kitopi achieved Unicorn status, becoming the fastest company in the MENA region to reach this milestone.

Kitopi’s growth has been fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS), an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry and remain the leading food company in the region.

With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It also operates its Customer Experience Center in Amman, Jordan, and its Engineering Hub in Krakow, Poland.

Role Summary

We are looking for a mid-level Power Platform Specialist with strong hands-on experience in Microsoft Power Apps, Power Automate, and Power BI, supported by solid knowledge of SQL, databases, and business process automation.

The ideal candidate should be able to design, build, enhance, and support internal business applications, automate workflows, create reporting dashboards, and work closely with business users to convert operational requirements into scalable digital solutions.

This role requires someone who is comfortable working independently, understands business processes, and can build practical solutions using Microsoft Power Platform and database technologies.

What You’ll Do?

Power Apps Development

• Design, develop, and maintain Canvas Apps using Microsoft Power Apps.
• Build user-friendly screens, forms, galleries, filters, popups, validation logic, and role-based access.
• Connect Power Apps to data sources such as SQL Server, SharePoint, Dataverse, Excel, and APIs.
• Create efficient Power Fx formulas for calculations, data validation, filtering, patching, collections, and app logic.
• Optimize app performance and improve user experience.
• Troubleshoot and resolve Power Apps issues reported by business users.

Power Automate Workflow Automation

• Build and maintain automated flows using Power Automate.
• Create workflows for approvals, notifications, data updates, integrations, and scheduled processes.
• Connect Power Automate with SQL, SharePoint, Power Apps, Outlook, Teams, and other Microsoft 365 services.
• Handle JSON parsing, expressions, conditions, loops, error handling, and response outputs.
• Support integration between Power Apps and backend systems using Power Automate flows.
• Monitor flow performance, failures, and exceptions.

Power BI Reporting

• Develop and maintain Power BI dashboards and reports.
• Build datasets, data models, relationships, measures, and calculated columns.
• Write DAX measures for business KPIs and operational reporting.
• Connect Power BI to SQL databases, Excel, SharePoint, and other data sources.
• Support report refresh schedules, access control, and report publishing.
• Work with stakeholders to define reporting requirements and improve visibility of business performance.

SQL & Database Management

• Write and optimize SQL queries, joins, aggregations, filters, views, and stored procedures.
• Work with relational databases such as SQL Server or Azure SQL.
• Understand database structure, table relationships, primary keys, and data integrity.
• Support data extraction, transformation, validation, and troubleshooting.
• Assist in designing backend tables to support Power Apps and reporting requirements.
• Ensure data accuracy, consistency, and proper handling of business rules.

Business Analysis & Support

• Work with business teams to gather requirements and translate them into technical solutions.
• Analyze existing manual processes and recommend automation opportunities.
• Prepare functional documentation, user guides, and technical notes.
• Support UAT, user training, deployment, and post-go-live support.
• Collaborate with IT, operations, finance, supply chain, or other departments depending on project needs.
• Ensure delivered solutions are scalable, maintainable, and aligned with business objectives.

Required Skills & Experience

• 4+ years of experience in Power Platform development, business applications, automation, reporting, or data solutions.
• Strong hands-on experience in Microsoft Power Apps, especially Canvas Apps, including forms, galleries, collections, validations, role-based access, and Power Fx formulas.
• Good experience with Power Automate for workflow automation, approvals, notifications, system integration, JSON handling, and error handling.
• Working knowledge of Power BI, including data modeling, DAX, dashboards, report publishing, and scheduled refresh.
• Strong SQL knowledge, including joins, aggregations, filtering, views, stored procedures, and relational database concepts.
• Experience connecting Power Platform solutions to SQL Server, Azure SQL, SharePoint, Dataverse, Excel, APIs, Teams, and Outlook.
• Ability to gather business requirements, understand operational processes, and convert them into functional digital solutions.
• Good troubleshooting, documentation, communication, and stakeholder management skills.
• Basic understanding of UI/UX principles for building user-friendly business applications.
• Familiarity with Power Platform environments, solution deployment, governance, and admin center is preferred.
• Experience with Azure SQL, Microsoft Fabric, Dataflows, or Dataverse is an advantage.
• Experience building approval workflows, inventory apps, request management apps, operational tools, or internal business applications is preferred.
• Familiarity with Agile or project-based delivery methods is an advantage.

AI & Automation Skills

• Ability to identify opportunities where AI can improve manual processes, user experience, data validation, reporting, or decision support.
• Familiarity with using AI tools to support requirement analysis, documentation, app design, workflow logic, and troubleshooting.
• Knowledge of integrating AI-powered outputs with Power Apps, Power Automate, Power BI, or APIs is an advantage.

Key Competencies

• Strong analytical thinking.
• Detail-oriented approach.
• Ability to work independently with minimal supervision.
• Strong business process understanding.
• Good communication with both technical and non-technical users.
• Ability to manage multiple tasks and priorities.
• Continuous improvement mindset.
• Ownership and accountability for delivered solutions.

Education

• Bachelor’s degree in Computer Science, Information Technology, Data Analytics, Business Information Systems, Engineering, or a related field.
• Relevant Microsoft certifications are preferred but not mandatory.

Ideal Candidate

The successful candidate will be expected to:

• Deliver reliable and user-friendly Power Apps solutions.
• Automate manual processes using Power Automate.
• Build meaningful Power BI dashboards for business decision-making.
• Write accurate and efficient SQL queries.
• Support business users and resolve issues in a timely manner.
• Improve operational efficiency through practical digital solutions.

Recruitment Process and Timeline

First, you apply, and our talent attraction team will review your profile. If your profile matches our requirements, you will receive a link to schedule a meeting with a recruiter at your convenience. This meeting is an opportunity for you to share more about yourself and for us to get to know you better.

If you are shortlisted, you will meet with our hiring managers. Depending on the role and its requirements, you may need to attend 2-3 interview rounds. These rounds could include a case study, role-play, trial assignment, or live coding session, which will be communicated to you in the initial conversation.

Upon successful completion of the interview rounds, your recruiter will contact you to discuss the offer. We aim to complete this process within 2-3 weeks.

So, what does it really mean to work at Kitopi?

We are constantly striving to make Kitopi the best place to work, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.

Kitopi is an equal-opportunity employer. While we currently operate in 6 countries, we are over 70 different nationalities of talented Kitopians. Whether you are a seasoned professional, a recent graduate, or someone looking to return to the workforce after a break, we encourage you to apply. We celebrate rich diverse backgrounds, lifestyles, and cultures and have a 0-tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company that we are all proud to work for.

Customer-obsessed and tech-enabled, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.