Product Management Expert Full Time NEW

Job Purpose / Objective:

Responsible for leading the strategy, development, lifecycle management, and optimization of products and digital solutions designed for government sector clients within the Kingdom of Saudi Arabia. The role ensures products align with government priorities, regulatory requirements, operational needs, and transformation initiatives while delivering measurable value to stakeholders and end users.

Key Accountabilities:

1. Product Strategy & Roadmap Management:

• Develop and execute product strategies aligned with organizational objectives and KSA government transformation initiatives.
• Define product vision, roadmap, priorities, and lifecycle plans for government-focused solutions and services.
• Identify market opportunities, customer pain points, and operational needs to drive product innovation and enhancement.
• Ensure product strategies align with regulatory frameworks, operational requirements, and customer expectations.
• Lead product portfolio planning and prioritization activities.

2. Government Customer Engagement & Requirements Management:

• Engage with government entities, stakeholders, and end users to understand operational challenges and business requirements.
• Conduct workshops, discovery sessions, and stakeholder interviews to gather product requirements and feedback.
• Translate customer needs into functional and technical product requirements.
• Build strong relationships with government customers and strategic stakeholders across KSA.
• Ensure products support national digital transformation goals and public sector modernization initiatives.

3. Product Development & Delivery Coordination:

• Collaborate with Technology, Engineering, Operations, Cybersecurity, UX/UI, and PMO teams to deliver product initiatives.
• Define product requirements, business cases, user stories, and acceptance criteria.
• Oversee product development progress, testing, validation, and deployment activities.
• Ensure products are delivered on time, within scope, and aligned with operational and technical standards.
• Support Agile, hybrid, or enterprise product development methodologies.

4. Product Lifecycle Management:

• Manage the end-to-end lifecycle of government products and solutions from ideation through launch and continuous improvement.
• Monitor product performance, adoption rates, customer satisfaction, and operational effectiveness.
• Identify enhancement opportunities and prioritize product improvements based on stakeholder feedback and market trends.
• Ensure proper governance, documentation, and release management practices are maintained.
• Coordinate product retirement, upgrades, and transition planning activities were required.

5. Market Analysis & Innovation:

• Monitor industry trends, emerging technologies, competitor offerings, and government sector developments.
• Conduct market analysis and benchmarking activities to support strategic product positioning.
• Identify opportunities for innovation, automation, and operational optimization within government solutions.
• Contribute to the development of future-focused digital products and smart government initiatives.

6. Governance, Compliance & Risk Management:

• Ensure products comply with government regulations, cybersecurity standards, data privacy requirements, and organizational governance policies.
• Support risk assessments related to product functionality, security, operational impact, and compliance obligations.
• Coordinate with Legal, Compliance, and Cybersecurity teams to ensure regulatory alignment.
• Participate in governance reviews, audits, and product assurance activities.

7. Commercial & Business Support:

• Support business development and pre-sales teams with product positioning, demonstrations, and solution presentations.
• Contribute to proposal development, RFP responses, and customer engagement activities.
• Support pricing strategies, product value propositions, and commercial planning activities.
• Assist in defining product KPIs, success metrics, and revenue growth opportunities.

8. Reporting & Stakeholder Communication:

• Prepare executive reports, product performance dashboards, and strategic updates for leadership stakeholders.
• Communicate product progress, risks, dependencies, and milestones to internal and external stakeholders.
• Facilitate alignment between product teams, operational stakeholders, and customer expectations.
• Drive transparency and accountability across product initiatives and transformation programs.

Qualification / Experience –

Education:

• Bachelor’s degree in business administration, Information Technology, Engineering, Computer Science, Product Management, or related field.
• Master’s Degree or MBA is preferred.
• Professional certifications are advantageous, including Product Management Certifications, Agile / Scrum Certifications, PMP, SAFe Certification, Business Analysis Certifications.

Experience:

• 7 – 10 years of experience in product management, digital transformation, solution management, or related fields.
• Proven experience managing products or digital solutions within government or public sector environments in KSA.
• Strong understanding of KSA government operations, procurement environments, and national transformation programs.
• Experience working with cross-functional teams across technology, operations, delivery, and business functions.
• Demonstrated success managing enterprise or government-focused product lifecycles.
• Experience in sectors such as technology, smart cities, aerospace, defense, telecommunications, or digital government solutions preferred.