P2P Product Manager Full Time NEW

[About the company]

We are a global crypto exchange building the next generation of digital asset access. Our products connect millions of users with trading, payments, and wealth tools across global markets. The team operates with high autonomy, clear ownership, and a bias toward people who can turn ambiguous business problems into durable product systems.

[About This Role]

P2P is one of the most important fiat on-ramp channels in crypto, and the product has already moved past the basic stage. The next challenge is harder: deeper liquidity, better merchant quality, faster dispute handling, and a trading experience that works across very different local payment markets. You will take a product that users can already use and make it the product they choose first. You should have improved completion rate, reduced dispute friction, raised merchant quality, and built a repeatable playbook for new fiat markets.

[What you’ll do]

• Own the P2P trading journey across matching, ad ranking, price discovery, release flow, and dispute handling, with clear accountability for completion rate, dispute rate, and average trade ti
• meBuild the merchant segmentation system across onboarding, tiering, deposits, KYB, incentives, commissions, and risk contro
• lsPartner with risk, compliance, and support to redesign anti-fraud and dispute workflows across account farming, money laundering, frozen cards, third-party payment fraud, and similar abuse patter
• nsDrive new market and payment-method launches with localization, compliance, and BD teams, from prioritization through post-launch penetrati
• onBuild the data loops that reveal abnormal orders, user drop-off, merchant behavior shifts, and product gaps before they become structural problems

[What you’ll bring]

Must-haves

• vesYou do not learn a market only from dashboards; you will open competitor accounts, complete real P2P orders, sit in merchant groups, speak with support, and trace why one ugly dispute happe
• nedYou have owned marketplace, payment, trading, risk, or dispute products where incentives, abuse, liquidity, and user experience had to be balanced in the same decis
• ionYou can make grey-zone product calls when compliance, risk, and growth pull in different directions, then explain the tradeoff clearly enough for teams to m
• oveYou treat bad actors as part of the operating system, not an exception, and can tighten controls without killing legitimate user f
• lowYou have worked on crypto exchange P2P, OTC, cross-border payments, acquiring, consumer finance risk, ecommerce dispute handling, or anti-fraud products

Strong-to-haves

• avesYou understand local payment behavior in emerging markets, including why users and merchants route around formal product de
• signYou have built merchant, seller, or agent ecosystems where incentives and enforcement had to evolve together