Cards Portfolio Management Specialist Full Time NEW

About the Role

We are seeking an experienced Cards Portfolio Management Specialist to support the optimization and growth of a retail banking credit card portfolio. The successful candidate will play a key role in driving customer engagement, card activation, portfolio utilization, balance growth, and overall portfolio performance through data-driven strategies and campaign execution.

This role requires a strong background in credit card portfolio management, customer lifecycle management, campaign execution, analytics, and merchant partnerships within the banking or payments industry.

Key Responsibiliti

• esAnalyze portfolio performance and develop strategies to improve card activation, utilization, retention, and customer engagemen
• t.Support the development and execution of initiatives to grow the credit card portfolio and achieve business objective
• s.Plan and manage spend growth and balance build campaigns across multiple customer segment
• s.Design and execute customer lifecycle and engagement programs, ensuring end-to-end campaign managemen
• t.Support installment plan strategies, including campaign development and performance optimizatio
• n.Optimize portfolio performance through customer segmentation, targeting, and personalized offer
• s.Coordinate with internal teams and external partners to ensure smooth execution of campaigns and promotional offer
• s.Monitor campaign performance and provide reporting, insights, and recommendations for continuous improvemen
• t.Assist in portfolio financial planning, forecasting, and performance monitoring against business target
• s.Ensure all initiatives comply with internal governance and regulatory requirement

s.
Required Experie

• nce8–10 years of experience in credit card portfolio management within banking or the payments indust
• ry.Strong experience in customer lifecycle management and engagement strategi
• es.Proven expertise in spend growth and balance build campaig
• ns.Hands-on experience in campaign execution, customer segmentation, and performance analyti
• cs.Experience with cross-border payments, e-commerce initiatives, and merchant partnershi
• ps.Strong understanding of portfolio optimization and customer behavior analys

is.
Qualificat

• ionsBachelor’s Degree or equivalent qualificat
• ion.MBA or other advanced qualification is an advant

age.