Freight Operations Manager Full Time NEW

Company Description Emex DWC (emexdwc.ae) is the largest online wholesale store for Original Equipment Manufacturer (OEM) and aftermarket automotive parts in Dubai. For over 20 years, the company has focused on delivering competitive prices and reliable customer service across the automotive aftermarket. Its strategic location in Dubai provides access to major regional automotive markets and supports fast, efficient distribution. Emex DWC serves more than 10,000 customers in 67 countries and offers over 25 million items through its online platform. This scale and reach create a dynamic environment with extensive opportunities in global freight and logistics operations.

About the Role Description

We are looking for a seasoned Freight Operations Manager to lead end-to-end logistics operations at our DWC facility — covering inbound and outbound international shipments by air, sea, and land. You will own shipment execution, cost control, and stakeholder communication while building a high-performing team in a fast-paced trading environment.

Preferred candidate profile:

We have a strong preference for professionals from — or with deep experience in:

European Market, United Kingdom, South Africa

Deep familiarity with trade lanes, freight standards, and business culture from these regions is a key differentiator. Candidates who have managed multi-corridor freight operations connecting these markets to the GCC/MENA region are especially encouraged to apply.

Qualifications

• Proven experience in freight, logistics, or supply chain operations, preferably in automotive parts or high-volume wholesale distribution.
• Strong skills in shipment planning, carrier coordination, and route optimization to manage daily inbound and outbound freight flows.
• Knowledge of international shipping regulations, customs requirements, Incoterms, and trade documentation relevant to the UAE and global markets.
• Ability to analyze freight costs and performance data, identify process bottlenecks, and implement continuous improvements.
• Proficiency with logistics, warehouse, or ERP systems and solid MS Excel skills for reporting and tracking shipments.
• Excellent written and verbal communication skills in English; additional languages are an advantage.
• Demonstrated people-management abilities, including coordinating cross-functional teams and working with external logistics partners.
• Strong organizational and time-management skills, with attention to detail and the ability to handle multiple priorities in a fast-paced environment.
• Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field; relevant professional certifications (e.g., APICS, CSCMP) are a plus.
• Eligibility to work on-site in Dubai and willingness to adapt to changing operational needs and business growth.

Team leadership

• Lead, coach, and develop the freight operations team — setting clear KPIs and fostering a culture of accountability and continuous improvement
• Act as the primary escalation point for all freight-related operational issues across internal and external stakeholders
• Drive process improvement initiatives to enhance operational efficiency, reduce costs, and improve service levels
• Provide senior management with regular reporting on shipment performance, cost metrics, and team output

What we offer

• Competitive package commensurate with experience
• Leadership role with genuine autonomy over a critical operational function
• Exposure to diverse global trade corridors and a multinational team
• Clear growth path within a fast-scaling automotive trading and logistics business