Receptionist (Madinty Branch) Full Time

Company Description The Laser Hair Removal Biggest Heist is a specialist laser hair removal provider focused on delivering safe, effective, and comfortable treatments. The company aims to create a welcoming and professional environment for all clients, emphasizing personalized care and high-quality service. Team members work collaboratively to ensure smooth daily operations and consistent client satisfaction. The organization values reliability, professionalism, and continuous improvement in both customer experience and internal processes.

Role Description

This is a full-time, on-site Receptionist role based in New Cairo. The Receptionist will be the first point of contact for clients, greeting visitors, answering phone calls, and responding to inquiries in a professional and courteous manner. Daily responsibilities include managing appointment bookings, confirming and rescheduling visits, and maintaining an organized reception area. The role also involves handling basic clerical tasks such as filing, data entry, updating client records, and coordinating with treatment staff to ensure a smooth client flow. The Receptionist will support day-to-day operations by providing accurate information about services, managing check-in and check-out procedures, and ensuring a positive experience for every client.

Qualifications

• Strong customer service and communication skills, with the ability to interact professionally and respectfully with diverse clients and team members.
• Proficiency in phone etiquette and core receptionist duties, including answering calls, directing inquiries, and managing appointments.
• Solid clerical skills such as data entry, filing, record keeping, and basic computer literacy (email, scheduling software, office applications).
• Proven ability to stay organized, manage time effectively, and handle multiple tasks in a busy front-desk environment.
• Prior experience in a reception, front-desk, or administrative role (experience in healthcare, beauty, or wellness settings is a plus).
• High school diploma or equivalent; additional training in office administration or customer service is an advantage.
• Professional appearance, punctuality, and a consistent commitment to confidentiality and client privacy.