Sr. NOC Engineer Full Time

Fiber X Company

Job title : Senior NOC Engineer

 Work Location : Baghdad

Must have a Cisco Certified Network Professional (CCNP) certification.

Job Summary:

We are looking for a high-energy senior NOC Engineer with superior troubleshooting expertise that will help & expand, maintain and troubleshoot a 24×7 Network Operations Center. In order to provide extraordinary solutions to our customers, we need to work with extraordinary people to create and deliver them, people like you.

If you like to move fast and have a bias for action, you’ll fit right into our fast-paced, result-based environment.

Responsibilities:

• Troubleshoots layer 1, layer 2 and layer 3 issues. Works with field engineers, other providers to achieve maximum network uptime and swift resolution of all issues.
• Perform network support, hardware configuration and validation of network related devices such as Layer 2/Layer 3 switches, routers.
• Evaluate network alarms and problem situations, resolving as required and escalating to other levels for resolution.
• Work with other team members to resolve incidents and ensure timely resolution.
• Process all service requests for new or modified services as they are required.
• Monitor network components (routers, switches, and other items), and open trouble incidents and ensure timely resolution.
• Provide reports for management of major network outages and resolutions.
• Ensure availability 24/7 on rotation based.

Qualifications:

•  Degree in communication Engineering, Computer science, Information Systems,
• or any related.
•  Must hold CCNA, CCNP, MTCNA, MTCRE, and MTCWE certifications.
• Strong problem solving and troubleshooting skills are required. The ability to identify and analyze problems swiftly.
• Technical Expertise: Routing, Switching for Cisco, Mikrotik.
• Knowledge of networking concepts and troubleshooting practices. Knowledge of DHCP, DNS, Radius server, OSI Model/IP, DNS, SNMP, and utilities such as ping, traceroute, mtu, ssh and telnet.
• Experience supporting a network of systems.
• Experience configuring and supporting monitoring tools such as PRTG, Zabbix.
• Experience contacting network carriers to report circuit outages.
• Excellent verbal and written communication skills.
• Strong critical thinking, analytical and decision-making skills

Interested candidates kindly send your CV to jobs@fiberx.iq