Senior Operational Excellence Engineer Full Time

Senior Operational Excellence Engineer (DevOps/Platform/SRE/Infrastructure)

About us

Aquanow is a trading and technology company powering the next generation of financial services. We’re at the forefront of the rapidly evolving digital asset space, empowering businesses to navigate the complexities of cryptocurrencies and blockchain technologies. As a leading provider of infrastructure solutions, we offer innovative services in cryptocurrency trading, liquidity management, and secure digital asset storage. Our platform is built to deliver seamless, scalable, and reliable solutions that cater to the needs of institutional clients and businesses seeking to unlock the potential of digital finance. Aquanow is committed to driving growth and shaping the future of the digital economy by offering unparalleled opportunities for innovation and advancement in the world of digital assets.

With rapid global expansion, we have established offices in Vancouver, Toronto, Dubai, Malaysia, Turkey, and beyond. Our international customer base includes some of the world’s fastest-growing fintech companies and leading financial institutions.

Your Contribution to Our Growth

This is a highly technical, hands-on role focused on infrastructure architecture, Kubernetes operations, Kafka and distributed event-streaming systems, infrastructure-as-code, deployment reliability, and observability. You’ll help establish engineering best practices, improve platform resilience, and build the automation and tooling that enable our teams to move quickly and safely at scale.

You’ll work closely with engineering teams across infrastructure and application domains, contributing both strategically and technically to the systems that power our global trading platform.

This is a Full-Time, Permanent position working Hybrid out of our Dubai office.

What You’ll Do

• Design, build, and maintain scalable AWS infrastructure across multi-account cloud environments
• Own and improve our Kubernetes platform running on Amazon EKS
• Develop and maintain Infrastructure-as-Code practices using Terraform and Terragrunt
• Improve deployment reliability through CI/CD enhancements, progressive delivery patterns, and automation
• Build scalable operational tooling and reduce manual operational overhead across the engineering organization
• Help define platform reliability, observability, and incident management best practices
• Monitor and improve platform health, performance, scalability, and resiliency
• Contribute to the operation and reliability of distributed data and streaming systems including Kafka/Confluent Platform
• Lead technical investigations, postmortems, and reliability improvement initiatives
• Mentor engineers and help raise technical standards across the organization
• Partner cross-functionally to align infrastructure and operational improvements with business priorities

We’d Love to See

• 7+ years of experience in Infrastructure, Platform, DevOps, SRE, or Operational Excellence Engineering roles
• Strong experience with AWS cloud infrastructure and distributed systems architecture
• Deep hands-on experience managing Kubernetes/EKS environments in production
• Strong Infrastructure-as-Code experience with Terraform and Terragrunt
• Experience designing and maintaining CI/CD pipelines and deployment automation
• Strong understanding of observability and monitoring practices, including metrics, logging, tracing, and alerting
• Experience with Prometheus, Grafana, and modern observability tooling
• Familiarity with Kafka or Confluent Platform in production environments
• Strong understanding of reliability, scalability, and operational best practices
• Excellent problem-solving, communication, and stakeholder management skills
• Experience mentoring engineers and contributing to technical leadership initiatives

These are not strict requirements to thrive in this role. We believe that people can learn and understand technologies if they are willing. We encourage you to still apply if some of the requirements are missing or lacking.

At our offices you will find a group of people that embrace diversity and value performance over pedigree. Every day we draw value from the diverse experiences of our team whose backgrounds include top financial institutions, tech companies, and non-traditional backgrounds. Our success comes from identifying exceptional people and providing them with the platform to reach their true potential.

Aquanow is an Equal Opportunity Employer. We are committed to providing equal employment opportunity to all qualified persons without regard to race, color, creed, religion, age, national origin, citizenship status, disability, qualified veteran status, marital status, gender identity or any other unlawful criterion or circumstance.