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Key Responsibilities
* Prepare and serve specialty coffee beverages including espresso-based drinks, pour-overs, cold brews, and signature drinks according to recipe standards.
* Ensure consistency in taste, extraction, presentation, and beverage quality across all orders.
* Operate and maintain espresso machines, grinders, brewers, and other coffee equipment.
* Dial in espresso and adjust grind size, dose, and extraction parameters as needed.
* Maintain full knowledge of coffee beans, origins, roast profiles, and flavor notes.
* Engage with guests, explain coffee offerings, and provide recommendations based on preferences.
* Deliver high-level customer service and create a welcoming café experience.
* Maintain cleanliness and hygiene of the coffee bar, equipment, and service areas at all times.
* Follow opening and closing procedures, including setup, calibration, and cleaning routines.
* Monitor stock levels of coffee beans, milk, syrups, and consumables, and report shortages.
* Support upselling of beverages, pastries, and seasonal specialty items.
* Ensure compliance with food safety, hygiene, and sanitation standards.
* Assist in training junior baristas on basic coffee preparation and service standards.
* Stay updated with specialty coffee trends, brewing methods, and industry innovations.
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Skills & Qualifications
* Previous experience as a barista in a specialty coffee or high-quality café environment.
* Strong knowledge of espresso extraction, milk texturing, and manual brewing methods.
* Understanding of coffee origins, roasting profiles, and flavor development.
* Ability to operate and maintain professional coffee equipment.
* Strong customer service and communication skills.
* Passion for specialty coffee and attention to detail.
* Ability to work in a fast-paced, high-volume environment.
* Basic math and POS system knowledge.
* Flexibility to work shifts, weekends, and holidays.