Project Manager (Medical) Full Time

Job Description: Project Manager/ Sr Project Manager

Note: This role will require the person to be based in Egypt working remotely on global projects.

Position Overview: The Project Manager at Neovation Consultancy Services will provide both strategic oversight and operational leadership, ensuring seamless project execution, driving client satisfaction, and fostering innovation. By managing cross-functional teams and leveraging industry expertise, this role is pivotal in achieving organizational goals and shaping long-term client relationships.  

This role requires a dynamic leader with a strong ability to manage cross-functional teams, foster collaboration, and ensure client satisfaction. The Project Manager will play a key role in driving project success and contributing to organizational growth by implementing efficient processes, managing risks, and delivering outcomes aligned with client objectives and company values. 

Roles and Responsibilities: 

Strategic Leadership: 

• Develop comprehensive project plans that align with client objectives, organizational goals, and strategic priorities, ensuring cross-functional collaboration and seamless execution. 
• Identify opportunities for process improvements and innovation in project execution. 
• Ensure alignment with Neovation’s strategic priorities and business goals, including compliance and regulatory standards (e.g., FDA, GCP). 
• Collaborate effectively with internal departments and external stakeholders to align on objectives and ensure smooth project execution. 

Project Management and Execution: 

• Oversee the entire project lifecycle, from initiation to closure, ensuring projects are delivered on time, within budget, and meet quality standards. 
• Manage project scope, timelines, and resources effectively, proactively addressing any risks or deviations. 
• Utilize project management tools (e.g., Veeva, Timesheet) to monitor progress and maintain accountability. 
• Incorporate change management strategies to address shifting project priorities and requirements efficiently. 
• Establish risk management frameworks to predict, identify, and mitigate potential project risks effectively. 
• Adhere to the project scope and alert clients timely about out-of-scope demands. Align with clients on increased costs due to scope additions while being assertive and respectful.  
• Strategically and tactfully ensure that scope is not decreased once granted. 

Client Relationship Management: 

• Serve as the primary point of contact for clients, fostering trust, cultivating long-term relationships, and ensuring alignment with their strategic objectives. 
• Conduct regular status meetings and provide detailed project updates, fostering transparency and collaboration. 
• Engage with external stakeholders, including vendors and regulatory agencies, to ensure successful project execution. 
• Identify opportunities for upselling and cross-selling services, contributing to a minimum 10% annual revenue growth through strong client relationships and networking efforts. 

Team Leadership and Development: 

• Lead and mentor project team members, building a succession pipeline and fostering a culture of excellence, collaboration, and accountability. 
• Provide clear direction, set performance expectations, and address team concerns promptly. 
• Facilitate training and skill development programs for team members to stay updated on industry trends and methodologies. 
• Conflict resolution and fostering a culture of support and unity across cross-functional teams. 

Performance Monitoring and Reporting: 

• Define and track key performance indicators (KPIs) such as those aligned with client retention, revenue growth, and project delivery metrics: 
• On-time delivery rates. 
• Budget adherence. 
• Client satisfaction scores (e.g., Net Promoter Scores). 
• Team engagement metrics. 
• Present regular project performance reports to senior leadership with actionable insights for improvement. 

Governance and Compliance: 

• Ensure all project activities comply with ethical standards, regulatory requirements, and company policies. 
• Stay updated on relevant industry regulations and adapt project processes as needed. 

Innovation and Technology Adoption: 

• Drive the adoption of new tools, technologies, and methodologies to enhance project efficiency and outcomes. 
• Implement at least two significant innovations annually to improve project delivery processes. 

Crisis Management: 

• Develop and implement crisis management protocols to address unexpected project challenges, ensuring minimal impact on timelines and quality. 

Knowledge Management: 

• Establish a knowledge management system to capture and share key learnings, templates, and best practices from completed projects. 
• Maintain and update project documentation for future reference and continuous improvement. 

Required Skills, Knowledge, and Attitudes: 

Core Skills: 

• Exceptional project management abilities, including planning, execution, and risk management. 
• Proficiency with project management and CRM tools (e.g., Veeva, MS Project, Timesheet). 
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making. 
• Proven expertise in change management, conflict resolution and crisis resolution. 
• Advanced skills in risk assessment and mitigation planning. 

Knowledge: 

• In-depth understanding of the healthcare and pharmaceutical industries, including regulatory standards. 
• Deep understanding of project management and continuous learning using the establish project management practices. 
• Familiarity with global compliance guidelines such as FDA and GCP requirements. 
• Expertise in budgeting, forecasting, and resource allocation. 
• Knowledge of sustainability practices and ethical decision-making. 

Attitude and Behavior: 

• Accountable, proactive, and adaptable, with a growth-oriented mindset. 
• Collaborative and approachable, fostering a positive team environment. 
• Ethical and client-focused, committed to delivering high-quality results. 

Performance Review Matrix: 

1. Project Delivery: 

• KPI: Percentage of projects delivered on time, within scope, and on budget. 
• Target: 95% or higher adherence. 

1. Client Satisfaction: 

• KPI: Net Promoter Score (NPS) and qualitative client feedback. 
• Target: Maintain an NPS of 8 or higher. 

1. Team Engagement and Development: 

• KPI: Team satisfaction scores and upskilling metrics (e.g., number of team members promoted). 
• Target: 85% positive feedback in team surveys and measurable skill advancements. 

1. Financial Performance: 

• KPI: Budget variance and revenue contribution. 
• Target: Less than 5% budget variance and incremental account revenue growth. 

1. Compliance and Governance: 

• KPI: Number of compliance violations and audit findings. 
• Target: Zero compliance issues or violations. 

1. Innovation and Problem-Solving: 

• KPI: Implementation of process improvements and innovative solutions. 
• Target: At least two significant innovations per year. 

1. Crisis Management: 

• KPI: Timely resolution of project crises with minimal impact on deliverables. 
• Target: 90% of crises resolved within specified timelines. 

1. Knowledge Management: 

• KPI: Establishment and use of knowledge-sharing systems. 
• Target: Document and share lessons learned from at least 90% of completed projects. 

1. Revenue Growth through Upselling: 

• KPI: Annual revenue growth from upselling and cross-selling opportunities. 
• Target: Achieve at least a 10% increase in revenue through strong client relationships and networking. 

Career Growth and Development: Neovation Consultancy Services is committed to fostering the growth of its leaders. The Project Manager role offers: 

• Opportunities to lead high-impact projects with global exposure. 
• Access to leadership development and advanced project management training. 
• A clear pathway for progression to senior roles such as Senior Project Manager or Account Director will be discussed based on annual performance discussions and 360-degree feedback from stakeholders.