Product Manager (Customer Facing) Full Time

Rabbit exists to make everyday life simpler, faster, and more enjoyable. We believe great companies are built by people who care deeply about customers, sweat the details, and continuously push the boundaries of what’s possible. We’re building a culture of ownership, innovation, and fast execution — where talented people can do meaningful work and grow faster than they thought possible.

Our culture is built around ownership, collaboration, continuous improvement, and a bias for action. We believe great ideas can come from anywhere, and we encourage people to speak up, experiment boldly, and help shape the future of the company together. We celebrate curiosity, resilience, humility, and the willingness to jump into challenges head first.

Role Description

The Product Manager will own customer-facing products and features across web and mobile, from discovery to launch and iteration. Day-to-day responsibilities include gathering and prioritizing customer and stakeholder requirements, translating them into clear product specifications, and maintaining a data-informed product roadmap. The role will collaborate closely with engineering, design, operations, and marketing to deliver user-centric solutions, run experiments and A/B tests, and measure impact using product analytics. The Product Manager will also monitor performance, identify opportunities to improve customer experience, and communicate progress and insights to leadership and cross-functional teams.

Responsibilities

Own the product backlog for the customer-facing app, prioritizing features and enhancements based on customer needs and business goals.

Collaborate with the design team to ensure user-centric, intuitive, and visually appealing UI/UX for Rabbit’s customer app.

Work with marketing and growth teams to integrate features that drive demand generation, engagement, and retention.

Coordinate with developers to ensure features are implemented on time and meet quality expectations.

Analyze user feedback and market trends to inform feature iterations and roadmap planning.

Support advertising-related features, partnering with the commercial team to optimize ad placement and performance.

Champion a data-driven approach to decision-making, using metrics to evaluate feature success and identify opportunities.

Qualifications

1-3 years of experience in product management, product ownership, or a related role.

Strong understanding of UI/UX principles with a passion for creating exceptional user experiences. Excellent communication skills with the ability to articulate ideas clearly and collaborate with diverse teams.

Analytical mindset with the ability to interpret data and make informed decisions.

Familiarity with agile methodologies, tools like JIRA, and wireframing tools (e.g., Figma) is a plus.